We compared Acronis Cyber Protect and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"For me, the cost is a significant advantage."
"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."
"Centralized management is valuable to us."
"The most valuable feature of Acronis Backup is the data recovery and restoration details."
"All the necessary features required to set up a proper backup are already present in Acronis Backup."
"Acronis has a very rich functionality."
"There is advanced management where we can do passing, software inventory, and hardware inventory."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"Once setup, you do not need to touch it again. You just need to do a formal check on possibly batch updates."
"I love the TDP for VMware because of the web interface and the possibilities provided by this tool. It's amazing."
"I find the whole product useful. The backup archive client, snapshot, spectrum for virtual environments are beneficial features."
"It saves you a lot of storage."
"Our customers have come to trust IBM."
"It scales well for the amount of clients that we use with it."
"The platform’s most valuable feature is its ability to verify the recoverability of backups."
"You can do restores very quickly. You can mount a drive and restore it right from the drive."
"We have issues with the SQL databases which are a little shaky."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"If we could have a mass deployment option using Acronis, that would be helpful."
"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
"IBM Spectrum Protect could be improved by making the installation easier. Once it's implemented, it's okay. IBM started lagging behind when things started moving to storage and cloud-based solutions. Even though they've recently released updates that give cloud-based protection, personally, I still believe they are not up to par with the likes of Rubrik. The entire product is a little bit clumsy because they have co-joined two different products, so it's complex. Even from a sales/explaining to people what it does point of view, it's complex. Whereas, if you take more current products, it's a single box solution. You reel it in, you fire it up, you do a couple of points and clicks, and off you go, whereas the IBM system is seriously complex. There's a lot of training involved and it's a massively difficult product to sell at this point in time."
"It would be helpful if the solution included some sort of ransomware protection."
"This solution does not have good support for virtualization and a hyper-converged environment."
"The solution should have better integration with VMware and with IBM Spectrum Protect Plus."
"The user interface (UI) for the admin is still not good. It is way too complicated to manage the product, as we still need to use command line. IBM launched the Operations Center (OC), but there are still functions lacking, especially since we cannot manage all our scheduled tasks by using the GUI."
"They need to do a better job on Windows, because if you are running Windows, the scalability is more limited than AIX and Linux."
"Our customers would like to see metadata replication, tearing to tape, and more cloud capabilities."
"I would like to see a way to have "always on" implemented."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Acronis Cyber Protect is rated 8.2, while IBM Spectrum Protect is rated 8.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Rubrik and Dell PowerProtect DD (Data Domain). See our Acronis Cyber Protect vs. IBM Spectrum Protect report.
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