We compared IBM Spectrum Protect and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also like Spectrum Protect's compatibility with various products, scalability, and stability. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"We optimize our costs of media and storage use, thanks to the Incremental Forever backup. The TDP software provides us many ways to protect our data, so we don't need to use monstrous scripts for doing backups now."
"It seems very scalable and robust. It can do what we require it to do."
"The licensing isn't very clear. They should work to simply or clarify the cost structure."
"IBM Spectrum Protect is stable."
"The best part of this solution is that it just works."
"We like IBM Spectrum's versioning capabilities. It lets us specify how many versions of a file we want to keep and for how long. Also, the archive component of the software helps us a lot."
"It provides our customers with the comfort of having reliable enterprise data protection."
"We work very closely together with IBM using their Support Center, but we have a strong contact in their development teams, and we have dedicated people from IBM working with us."
"The file search feature across all backups has been helpful."
"The Auto-Snapshot SLA feature and recovery time are amazing. It took seven seconds to have a server back up and running in production from a total failure."
"Time dedicated to backup was drastically reduced."
"The feature that I have found most valuable from Rubrik is its protection against ransomware attacks. Rubrik is a very nice, very good solution because it is able to protect your data and you have the possibility from the backup to detect any abnormal behavior, like a ransomware attack. You are able to detect and restore very easily with this solution. This is a major differentiator in comparison to the other competitors."
"It has a streamlined user interface, provides an improved tech support experience, and reduces time required to locate and restore data."
"I haven't encountered any bugs or glitches using the solution."
"It has a single pane of glass interface."
"The archiving, off-of-box, is awesome. It lets you put your data where you want it and gives you the peace of mind of having more than one copy of it. And it's smart about the way that it does the archiving. It doesn't just copy one-for-one. It does all of its processing of the deduplication and compression before it sends it off to the archive, which helps with our cloud costs."
"I want a better user interface, support, and integrations."
"Easier configuration of some of the products, e.g., VE comes to mind."
"It needs better connectivity with other non-IBM application hardware and non-IBM platforms."
"A lot of my customers always ask for legal holds, especially on email."
"The interface could be more user-friendly."
"Probably educating the virtual group who are not as used to the product. Most of our expertise is with AIX servers and virtual server backups."
"Generally, the implementation of virtualization could be improved. The workflow service and so on are not working properly."
"In the next version of the solution, I would like to see cloud support."
"It is an expensive product."
"The licensing cost is quite high. That is something that needs to be worked out, because so many times it happens that the team does not have the budget or there are other issues at that time. Cost has become an important factor in deciding whether to continue with the Rubrik solution."
"I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards."
"The interface is still slightly clunky and has room for improvement. They do work with us whenever we mention anything that needs to be done or anything that we want. We find that bringing up the management interface is a little slow and not as intuitive as we would like, but it's been getting better as it evolves."
"The deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect."
"The reporting in the dashboard and reporting for extractions both need improvement. I would suggest making them easier to understand and use, not just out-of-the-box. We should also be able to customize them."
"In terms of what could be improved with Rubrik, we need to improve the backup for remote sites. The competitors are stronger in terms of their remote office back up. Rubrik needs to improve to be stronger for backup. This is the main thing."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Rubrik is ranked 4th in Backup and Recovery with 83 reviews. IBM Spectrum Protect is rated 8.0, while Rubrik is rated 9.2. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Cohesity DataProtect, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Dell NetWorker. See our IBM Spectrum Protect vs. Rubrik report.
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