We compared Acronis Cyber Protect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features, while Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"I like Acronis Cyber Protect's backup process and its management console is intuitive."
"The solution has all the features I need and user friendly."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"In our recent experiences, Acronis Cyber Protect proved most valuable during instances of colleagues facing migration challenges due to ransomware impacts. In these situations, where servers and backups were affected, having a backup stored in external drives or other devices within our data centers posed risks. To address this vulnerability, we decided to shift to a cloud backup solution."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"The most valuable feature of Acronis Backup is the data recovery and restoration details."
"The web-based interface makes it easy to use."
"The image backup and image restore features have been very beneficial to us."
"There are a lot of valuable features. The basics of what it does to replicate and recover things within minutes is awesome. It's far above anything that any of the competition has. We offer other disaster recovery software but primarily use Zerto for recovery times and the number of recovery points because of how fast and easy it is. It's so much better."
"The feature I've found most valuable so far has been the ability to migrate the VMs from Hyper-V and Citrix Hypervisor. It's made our migration seamless. In the beginning, we were looking at freeware tools, and it was just a massive headache. Zerto solved a lot of the roadblocks that we'd run into in the past."
"Its ease of use and scalability are valuable."
"I like that the failover is simple and that it's a stable platform. It makes it easy for us to do failovers in the event that we have an issue. It also makes it easier to do test failovers because we can test it prior to actually doing a real failover. This means that we can pull things back or commit them over on the other side. Zerto streamlines the process instead of having to have a whole team of people who are dedicated to disaster recovery."
"The ease of use and simplicity in moving things without having to do a cross-v set of V-motions has been most valuable. It saves time and effort and it eliminates mistakes."
"The recovery was pretty seamless. It took about a minute for it to kick over when we did our testing. So, it wasn't a long downtime."
"It helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those."
"It is very user-friendly. There is no wondering about what a feature does. It is easy to use."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"A little bit more integration would be good. It should support broader platforms."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"We have issues with the SQL databases which are a little shaky."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"The solution's error handling can be improved specifically for Linux errors."
"Acronis Backup isn't scalable at all."
"Their data backup and restore have some ways to go."
"I don't have any input for improvement or a critical feature request at this moment. If anything, a lower price is always better."
"It would be helpful if the reports can be generated periodically, on a schedule."
"The interface is the only thing that we've ever really had an issue with. It's gone through some revisions. The UI, it's not clunky, but it's not as streamlined as it could be. Some of the workflow things are not as nice as they could be."
"I would like to request better reporting in Zerto. I can see the data that I need in the console, but if I need to put the data or the history into a report, it is difficult. It is something that auditors might require, so reporting is something that needs to be improved."
"Maybe the reporting for the failover test could be a little better."
"The full site recovery is not up to SRM standards."
"I need to get up to the latest version so I can move my journals to a particular LUN, saving them with a particular storage altogether, rather than with the virtual machine. This is not available until I upgrade, and I need to upgrade all my hypervisors. This would be something that would be nice to have if it could be used on older versions."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Acronis Cyber Protect is rated 8.2, while Zerto is rated 9.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Cohesity DataProtect. See our Acronis Cyber Protect vs. Zerto report.
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