We compared Zerto and Veeam Backup & Replication based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Veeam is commended for its dependability, flexibility, and user-friendly interface. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication. Veeam Backup & Replication would benefit from improved integration with different technologies as well as simplified implementation and troubleshooting processes.
Service and Support: Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved. Veeam's support is generally viewed as helpful, responsive, and knowledgeable, but a few customers have reported slow response times and a lack of expertise in certain areas.
Ease of Deployment: The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions. Veeam’s setup is commonly seen as uncomplicated, but there may be a slight learning curve.
Pricing: Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost. Some users find Veeam Backup & Replication to be affordable, while others deem it expensive.
ROI: Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow. Veeam offers a budget-friendly solution, quick implementation, and strong protection for client data centers.
Comparison Results: Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better. Veeam Backup & Replication is considered a dependable, flexible solution. However, some users had issues with implementation and integration.
"The data backup replication has been the most useful feature. Previously, we copied the data hub to an external hard drive but now we are able to store the backup on one of the depository service."
"It is a good solution for backups and reporting."
"The solution is a user-friendly interface."
"It is a stable and scalable solution that's easy to operate and restore."
"The main feature for Veeam is that it's built primarily for virtualization, such as VMware or Hyper-V."
"Veeam is quick, easy to work with, and its support for Microsoft products is good. They also provide adequate solutions for backing up Microsoft applications in the cloud, such as Office 365."
"My customers find the backup and recovery ease of use is the most beneficial feature."
"Recovery of backup data is the most valuable feature."
"Its automation and the ability to replicate and keep an RTO of just seconds is valuable. It is all automatic. Everything is pretty transparent on the backend. It is just point-and-go."
"The ease of setting up replication, the speed, and the ease with which I can fail over and fail back are all excellent aspects of the solution."
"The replication piece with the built-in WAN compression is important because the network circuit that we send our replication traffic across isn't actually behind our normal WAN accelerators. We were able to use Zerto's built-in WAN acceleration to help those workloads compress."
"I really like how you can test the failover as often as you need."
"Zerto offered us massive time saving and consistency. We have a consistent outcome every time we complete conversions."
"The most important feature is that the recovery point (RPO) is less than one minute. The is really good for our customers, as they can keep their data loss to a minimum."
"The most valuable feature is real-time replication, where we have the ability to recover things in near real-time."
"It's also very much faster than any other migration or disaster recovery platform we have. I work with virtualization, mostly on VMware, and I must admit that Zerto is even better than VMware Site Recovery Manager. Zerto compresses the data and it works much faster."
"The data duplication should be improved."
"Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like."
"The initial setup is complex."
"It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management. There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them."
"The replication process is very slow. It takes too long to replicate a virtual machine."
"I would like to see better features for exporting to cloud-based repositories."
"We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time."
"The one downside to Veeam is that they don't have a cloud product of their own."
"It took some time to get to know the solution in general, and exactly what functions each of the features is used for."
"I would like to see a couple of details regarding awareness of VM events coming outside of ZVR."
"The alerting could be fine tuned and improved. It does a lot of alerts, but it's a little bit cumbersome to modify them."
"Right now, our production environment runs on-premises, and we have a DR copy of everything that we run in production. However, our development runs on that hardware. In the case of a DR event, we would need to shut down development and bring up our secondary copy of production. We're hoping that Zerto is going to be the tool to help us do that."
"There are quite a few elements in the long-term retention areas that I wish were better. The bio-level recovery indexing of backups is the area I struggle with the most. That's probably because I desire to do tasks that ordinary users wouldn't do with the solution. The standard medium to large customer would probably never ask for anything like I ask for, so I think it's pretty good the way it is. I'm excited to see some of the new improvements coming in the 9.5 version. Some of the streamlines and how the product presents itself for some of the recovery features could be better."
"The syncing of the replication needs improvement. My experience has been that, every once in a while, when you go to do a failover, it tells you it's not syncing. Then you have to troubleshoot and figure out why it's not fully synced up."
"With the VPG (virtual protected group) it would be nice if you could pick individuals in the grouping instead of having to failover the whole group."
"Zerto needs to improve its support for VMware Lifecycle Manager."
Veeam Backup & Replication is ranked 1st in Backup and Recovery with 328 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Veeam Backup & Replication is rated 8.6, while Zerto is rated 9.0. The top reviewer of Veeam Backup & Replication writes "Beneficial pricing model, user friendly interface, and many free features". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup & Replication is most compared with Acronis Cyber Protect, Azure Backup, Rubrik, Veritas NetBackup and NAKIVO Backup & Replication, whereas Zerto is most compared with VMware SRM, Rubrik, Commvault Cloud, Dell RecoverPoint for Virtual Machines and VMware Cloud Disaster Recovery. See our Veeam Backup & Replication vs. Zerto report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
