We compared AirMagnet Survey and Ekahau Site Survey based on our user's reviews in several parameters.
AirMagnet Survey offers efficient network optimization, reliable support, positive ROI, reasonable pricing, and positive user experiences. Users suggest improvements in functionality and integration. In comparison, Ekahau Site Survey provides detailed coverage mapping, positive ROI, efficient troubleshooting capability, responsive customer service, competitive pricing, and positive user experiences. Users highlight the need for enhancements in the user interface, reporting capabilities, and mapping accuracy.
Features: The valuable features of AirMagnet Survey include accurate Wi-Fi signal mapping, network interference detection and resolution, comprehensive reporting options, user-friendly interface, spectrum analysis, and heatmapping functionalities. Meanwhile, Ekahau Site Survey offers accurate and detailed Wi-Fi coverage mapping, thorough analysis of signal strength and interference, an intuitive interface, network performance simulation, optimized access point placement, efficient troubleshooting, and reliable reporting.
Pricing and ROI: The setup costs for AirMagnet Survey and Ekahau Site Survey have received positive feedback from users. AirMagnet Survey offers a straightforward and user-friendly installation process, while Ekahau Site Survey is mentioned as smooth and seamless. Users have found the licensing options for both products to be flexible and easy to manage., The ROI for AirMagnet Survey has been positive, with users reporting improved network performance, reduced costs, enhanced productivity, and improved customer satisfaction. Similarly, Ekahau Site Survey has shown positive ROI with significant improvements in network planning, troubleshooting, reduced downtime, optimized network performance, increased productivity, and cost savings.
Room for Improvement: AirMagnet Survey users have highlighted the need for enhancements in functionality, ease of use, accuracy, comprehensive reporting features, and integration with other tools. Meanwhile, Ekahau Site Survey users suggest improving the software's user interface, reporting capabilities, and mapping accuracy and precision.
Deployment and customer support: Based on user feedback, the duration for establishing a new tech solution with AirMagnet Survey varies greatly among users. Some users took three months for deployment and an additional week for setup, while others only required a week for both phases. On the other hand, user feedback for Ekahau Site Survey indicates that some users took three weeks for deployment and two days for setup, while others needed a month for deployment and an extra week for setup. The experiences with Ekahau Site Survey also varied, with some users taking longer periods for both phases and others requiring less time., Users of AirMagnet Survey highly praise its customer service for its prompt and helpful assistance. The support team is professional and knowledgeable, providing exceptional service. On the other hand, Ekahau Site Survey provides prompt and helpful assistance as well, with its support team being responsive and experts in providing effective solutions.
The summary above is based on 17 interviews we conducted recently with AirMagnet Survey and Ekahau Site Survey users. To access the review's full transcripts, download our report.
"Customer service is great."
"I would like to rate the product as eight of ten."
"Using the products to ensure the safety of our equipment that we have a lot invested in."
"The predictive survey is the most valuable feature. I use it quite often."
"The addition of the AirMapper software on the nXG and our AirCheck G2s has helped a lot because we're mostly not drilling down into the data. Local managers only need to see the coverage on their end and whether there are performance bottlenecks. These things are easy enough for us to ascertain with iPerf."
"The most valuable features are the survey, spectrum analysis, and reporting."
"The most valuable feature is the predictive survey. The antennas' RF patterns are reflected correctly on the drawing when preparing predictive heat maps."
"It allows us to prepare more real designs. Later, we validate them with actual surveys."
"The most valuable features of the Ekahau Site Survey for us are the combination of using the tool."
"I like that our users can send us a floor map. Sometimes it's not feasible to travel to another country where the users are based. So, the floor map is very useful. It's a fantastic product."
"It is a stable solution."
"I don't handle the software that much. I'll do some of the testing with our CTO. It is primarily him and I. He has commented before that he likes the fact that with two licenses, we can set it up so that when we're on a large facility, he can see where I am and I can see where he is. That's for sure is very handy in large venues."
"It's easy to plot APs and generate reports."
"I like Ekahau's interface and the reports it can generate."
"Ekahau lets you create heat maps without doing the initial survey. It makes the task easier."
"There are some survey tools that are a little easier to use, but the benefit of using the Ekahau is that it is very configurable. If you go into a building that has solid cement walls, instead of traditional walls, you can configure it for that. It is much more configurable than the other ones."
"The user interface needs a lot of improvement. The auto-placement of access points is not accurate."
"But it's definitely a more expensive solution than other ones."
"The throughput should be more advanced in the future. They need to add more versions of WiFi than just one."
"Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps."
"When you conduct an active survey and then want to use it for design work, it's actually not very useful."
"The surveying features are in need of improvement, along with general usability."
"AirMagnet Survey doesn't cover certain devices in the system."
"I would say some of our newer techs that are going out to job sites can be a little bit intimidated by the interface."
"In all of our buildings, whenever we deploy wireless access points, we also have to deploy wireless intrusion detections. The Ekahau Site Survey tool doesn't allow us to differentiate between the access point and the intrusion detection device. That's because they're the same devices, but they're configured differently for the type of usage. That's one area that I would ask them to improve. They should allow the identification of access points versus wireless intrusion detection."
"They should improve the iPad application because it's unstable. Also, Ekahau could be better integrated with other vendors."
"It would be better if it provided clear visibility. It would be better if it accommodated large physical sites like a warehouse with a ceiling height of more than twelve to fifteen feet. In such situations, we were unable to provide better coverage."
"Sometimes there is a cancellation between two signals that the solution is not able to monitor correctly, this could improve in the future."
"The information regarding the clients and signal strengths is missing in the Ekahau console."
"We were actually able to recover some access points in some areas that were over saturated. So I I can leave at least two areas where we probably had twice as many access points as we needed to. So we actually redesigned it and pulled some of those access points where I don't know that there was any proper planning done when they were initially deployed. It was before my time, but it just seemed way over saturated, and they were all beaten on each other. So Site wasn't helping. It was probably hurting, and we saved equipment that we could then deploy somewhere else. This can be improved."
"The report generation has room for improvement and is missing small details."
"Ekahau would benefit by making improvements to lag time."
AirMagnet Survey is ranked 2nd in Network Modeling and Simulation with 38 reviews while Ekahau Site Survey is ranked 1st in Network Modeling and Simulation with 31 reviews. AirMagnet Survey is rated 8.2, while Ekahau Site Survey is rated 8.8. The top reviewer of AirMagnet Survey writes "It fixes so many problems quickly that we don't regret spending more on high-end tools than most companies". On the other hand, the top reviewer of Ekahau Site Survey writes "Valuable troubleshooting tools and easy to scale, but outdated documentation, issues with stability, and lacks differentiated survey modes". AirMagnet Survey is most compared with Aruba Wireless, AirCheck G3, iBwave Wi-Fi, Ubiquiti WLAN and Cisco Meraki Wireless LAN, whereas Ekahau Site Survey is most compared with iBwave Wi-Fi, Cisco Meraki Wireless LAN and RedSeal. See our AirMagnet Survey vs. Ekahau Site Survey report.
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