AlienVault OSSIM vs ArcSight Enterprise Security Manager (ESM) comparison

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Executive Summary

We performed a comparison between AlienVault OSSIM and ArcSight Enterprise Security Manager (ESM) based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AlienVault OSSIM vs. ArcSight Enterprise Security Manager (ESM) Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The dashboard is the solution's most valuable aspect. It brings everything into one central point where I can actually look at it and go, "Okay, I understand what's going on."""The threat policies of the solution are always very advanced and the best in the market. They are very persistent in terms of keeping up with security protocols.""The most valuable features of AlienVault OSSIM are case management, ease of configuration, and investigation.""The product is easy to use.""Asset discovery is good.""The most valuable feature is the logging capability.""AlienVault OSSIM is an enterprise solution that sells easily. It is rated highly by organizations.""The threat alerts it gives me from time to time on harmful code within the network, or if they are generating any network traffic, are very useful."

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"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens.""We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR.""Very good real-time reporting with a good dashboard.""There are many features that are good for clients who are looking for a good SIEM solution. They like the ease of creating a business that is effective and impressive.""For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers.""Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log.​""It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment.""The most valuable feature of ArcSight ESM is its ease of use."

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Cons
"The user interface could be improved.""There needs to be more support or some kind of training program so users can self-learn the system more effectively.""AlienVault OSSIM is costly.""GUI could be improved.""The correlation engine needs to be improved.""AlienVault OSSIM should improve the deployment and make it unified like the USM.""When comparing AlienVault OSSIM to other solutions it looks a bit outdated. Additionally, they need to improve their integration.""I would like the solution to be able to integrate with my firewall, my IDS and my Honeypot solutions so that it can provide real-time reporting as things occur and then have alert sent to me on my phone when suspicious activity is happening."

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"There could be more API features for extracting logs on different devices included in the product.""The onboarding process for this solution could be better. It also needs a better GUI.""When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets.""The initial setup could be more straightforward.""ArcSight ESM could improve the alerts for the storage capacities or actions.""The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible.""I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved.""We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."

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Pricing and Cost Advice
  • "AlienVault pricing is the best. Whatever cost you are paying, you are getting a return on every penny... It's not like your IBM, your QRadar, or Splunk, where the cost is too high."
  • "The solution is open source, so it's free to use."
  • "OSSIM is free."
  • "The licensing fees for the non-community edition are paid on an annual basis, and there are no costs in addition to this."
  • "AlienVault OSSIM is free."
  • "We are using the community version, which can be used for free."
  • "We are using a free version of the solution. If you purchase a license there are more features available but the price is a little high. The solution should be cheaper to allow more customers to be able to afford it."
  • "The price of AlienVault OSSIM is too high sometimes for us to present to our customers. The price should be lower. We are on a three-year license to use the solution. We had to pay extra for the support."
  • More AlienVault OSSIM Pricing and Cost Advice →

  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:The log management could be improved because of the open source. In the configuration of AlienVault OSSIM, users can determine backup frequency, retention policies, and other settings. There is a… more »
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Ranking
    Views
    7,387
    Comparisons
    4,012
    Reviews
    9
    Average Words per Review
    426
    Rating
    7.2
    Views
    5,154
    Comparisons
    2,438
    Reviews
    21
    Average Words per Review
    482
    Rating
    7.2
    Comparisons
    Also Known As
    OSSIM
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    Learn More
    Overview

    AlienVault OSSIM, Open Source Security Information and Event Management (SIEM), provides you with a feature-rich open source SIEM complete with event collection, normalization and correlation. Launched by security engineers because of the lack of available open source products, AlienVault OSSIM was created specifically to address the reality many security professionals face: A SIEM, whether it is open source or commercial, is virtually useless without the basic security controls necessary for security visibility.

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    Sample Customers
    Council Rock School District
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    Top Industries
    REVIEWERS
    Insurance Company14%
    Computer Software Company14%
    Recruiting/Hr Firm7%
    Transportation Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Comms Service Provider8%
    Government8%
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Manufacturing Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business52%
    Midsize Enterprise29%
    Large Enterprise19%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise20%
    Large Enterprise51%
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    Buyer's Guide
    AlienVault OSSIM vs. ArcSight Enterprise Security Manager (ESM)
    May 2024
    Find out what your peers are saying about AlienVault OSSIM vs. ArcSight Enterprise Security Manager (ESM) and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    AlienVault OSSIM is ranked 14th in Security Information and Event Management (SIEM) with 27 reviews while ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews. AlienVault OSSIM is rated 7.4, while ArcSight Enterprise Security Manager (ESM) is rated 7.8. The top reviewer of AlienVault OSSIM writes "An easy-to-scale open-source solution used for monitoring events on devices ". On the other hand, the top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". AlienVault OSSIM is most compared with Wazuh, Elastic Security, USM Anywhere, Splunk Enterprise Security and Microsoft Sentinel, whereas ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security. See our AlienVault OSSIM vs. ArcSight Enterprise Security Manager (ESM) report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.