ArcSight Enterprise Security Manager (ESM) vs Trellix ESM comparison

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Executive Summary

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Trellix ESM based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Trellix ESM Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Some of the benefits of using this solution are rapid correlation and near-time response on alerts.""The correlation feature is good.""The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation.""The tool is good for correlation and aggregation. We use it as a collection platform.""ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to.""ArcSight is customizable. You can integrate just about anything. I also like the ease of use.""The solution offers very good monitoring.""The real-time analysis adds value."

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"It is easy to use and deploy. It comes with user-friendly manuals.""I rate the tool's deployment an eight out of ten. The deployment is completed in two days.""It has performed well and delivered the results that I have been looking for.""This solution integrates easily and very well with other technologies.""It is user-friendly. The notification part of McAfee ESM is very easy.""Compared to other solutions, the user interface is good.""It can be easily deployed with the other solutions.""The most valuable feature for us is that it comes with many correlations, reports, and dashboards already available. It's also very easy to use."

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Cons
"The way that scaling is set up isn't very cost-effective.""Deployment typology could be improved. Difficult to scale across all the different lines of businesses.""Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it.""The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration.""Micro Focus does not have a physical presence here in Pakistan, although IBM does.""The solution could be more stable.""Could benefit from a more modern interface.""ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."

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"The product’s alert response feature needs improvement. It could be more flexible and secure.""McAfee is no more providing security updates on this product, and the enhancements to this product seem to have stopped. Moreover, we don't get proper support, and we struggle to get its support. It would be good if they can add some AI engine and out of the box use cases because it is currently limited to the same scenario and the same setup. I have done a POC for Securonix, LogRhythm. These products are much more ahead as compared to McAfee ESM. They have included multiple modules in the same solution. Correlation is very easy. If McAfee ESM can improve, especially in such implementations, then I believe it would be much better.""Cloud integration has room for improvement because they're not full-fledged to integrate with the cloud solutions that come. They use different integration platforms to bring in data, and that needs to be improved.""The solution needs to improve case management. The UI is confusing.""There's no software support from McAfee.""We acquired the IBM product because McAfee is slightly confusing to use, and it's broader.""The support from McAfee ESM could improve. They could improve the speed.""The product's stability is an area of concern where improvements are required."

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Pricing and Cost Advice
  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "You should buy the distributed option instead of the all-in-one for environments with more than 1000 end points."
  • "We pay for our licensing fees on a yearly basis, and there are no costs in addition to the standard licensing fees."
  • "The cost is dependent on the customer's environment and requirements."
  • "The pricing is good, and they are competitive compared to providers such as RSA and IBM QRadar."
  • "The cost is all included. The finance department handles the financial part, and we mostly don't get involved in it."
  • "We renew our license annually."
  • "McAfee is the right choice for a low-budget solution."
  • "The price is good. It's moderate. We follow a pay-as-you-go model. There are different models available, and they can also be monthly. You can choose monthly or yearly. It's very flexible. If our existing customers exceed the current plan, you can just call McAfee and get it extended."
  • More Trellix ESM Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:The solution's technical support is great.
    Top Answer:The product is slightly expensive. They offer some discount on the purchase of a certain number of nodes. They should give some concession on the license renewal as well.
    Top Answer:The integration capabilities of Trellix ESM with SaaS solutions are an area of concern where improvements are needed. When you continue to add solutions from other vendors, you need to look at the… more »
    Ranking
    Views
    5,154
    Comparisons
    2,438
    Reviews
    21
    Average Words per Review
    482
    Rating
    7.2
    Views
    3,603
    Comparisons
    1,525
    Reviews
    6
    Average Words per Review
    429
    Rating
    7.8
    Comparisons
    Also Known As
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    McAfee ESM, NitroSecurity, McAfee Enterprise Security Manager
    Learn More
    Trellix
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    Overview

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

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    Sample Customers
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    San Francisco Police Credit Union, Wªstenrot Gruppe, Volusion, California Department of Corrections & Rehabilitation, Government of New Brunswick, State of Colorado, Macquarie Telecom, Texas Tech University Health Sciences Center, Cologne Bonn Airport
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Financial Services Firm25%
    Government15%
    Healthcare Company10%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Educational Organization71%
    Computer Software Company5%
    Financial Services Firm4%
    Government4%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business29%
    Midsize Enterprise15%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise75%
    Large Enterprise18%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. Trellix ESM
    May 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Trellix ESM and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Trellix ESM is ranked 19th in Security Information and Event Management (SIEM) with 34 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Trellix ESM is rated 7.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Trellix ESM writes "Provides visibility of all the traffic within the company infrastructure". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, IBM Security QRadar, Elastic Security and AWS Security Hub, whereas Trellix ESM is most compared with IBM Security QRadar, LogRhythm SIEM, Splunk Enterprise Security, Trellix Helix and Fortinet FortiSIEM. See our ArcSight Enterprise Security Manager (ESM) vs. Trellix ESM report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.