We performed a comparison between Amazon WorkSpaces and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) based on real PeerSpot user reviews.
Find out in this report how the two Desktop as a Service (DaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the mobility. I can use it anywhere."
"The most valuable features are easy provisioning, an active directory, and mobile access."
"The product is easy to access. You can access the solution from anywhere at any time."
"Security, streaming, faster performance, scalability, and the fact that it is very much cost-effective, are some of the solution's valuable features."
"It has good speed and connects well with computers."
"The tool has low latency and multimedia support. For instance, running Zoom calls on Amazon WorkSpaces seamlessly supports local microphones, speakers, and web cameras. This feature is transparent for applications, allowing me to use the Zoom application without requiring exceptional support for remote web cameras or microphones. Amazon WorkSpaces provides this functionality at the operating system level, enabling effortless video conferencing. To my knowledge, Microsoft Remote Desktop does not offer the same support."
"They maintain it and manage it very well."
"The best thing about Amazon WorkSpaces is the security it provides."
"The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform."
"The initial setup is easy."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"It has the best remote working features."
"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen."
"Instead of pointing to any single feature, I would say the most valuable aspect of Citrix Virtual Apps and Desktops is the overall product itself. Virtualized apps and desktops, in theory and in practice, are very helpful to users."
"The product is stable."
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"If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it."
"An area that could be improved is it could work better on VPN."
"The speed and performance are not always the greatest. It can be improved."
"You cannot install external applications without doing some additional configurations inside the solution as opposed to your normal desktop or laptop."
"Its features for the hardware version could work faster."
"The product needs to improve its pricing. It should also improve corporate identity management and single sign-on."
"Configuration was a bit complicated at first but manageable."
"One area that can be improved is the ability to install third-party apps."
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."
"We encounter compatibility issues related to hardware, scanners, and other devices."
"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."
"Compared with the Outlook mobile app, the Citrix mobile app shows some lag in authentication."
"The speed and connectivity of Citrix DaaS could be improved."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."
"Scalability depends on the server and the number of users in the organization."
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Amazon WorkSpaces is ranked 2nd in Desktop as a Service (DaaS) with 14 reviews while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Desktop as a Service (DaaS) with 92 reviews. Amazon WorkSpaces is rated 8.2, while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4. The top reviewer of Amazon WorkSpaces writes "A High Performing Amazon Workspace Solution for Seamless Workspace Management". On the other hand, the top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". Amazon WorkSpaces is most compared with Amazon Appstream, Teradici PCoIP Zero Clients, VMware Horizon DaaS and Nutanix Frame, whereas Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Microsoft Remote Desktop Services and Apache Guacamole. See our Amazon WorkSpaces vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report.
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