Citrix Virtual Apps and Desktops vs Microsoft Remote Desktop Services
We performed a comparison between Citrix Virtual Apps and Desktops and Microsoft Remote Desktop Services based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Many PeerSpot users use Microsoft Remote Desktop Services as it is already embedded into their Microsoft operating systems (at no additional cost) and can scale on demand. The PeerSpot users that work outside of the Microsoft universe choose Citrix Virtual Apps and Desktops due to its excellent virtualization capabilities and that it is a mature, reliable solution.
"The shadow feature is extraordinary and helps a lot when supporting remote users."
"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."
"The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"It is user-friendly and easy to use."
"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."
"ICA/HDX optimization policies."
"It has improved delivering applications to remote locations with its lower bandwidth utilization."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"The most valuable feature is the ease of use."
"Microsoft is very reasonable in its approach to cost."
"The solution works on Microsoft servers."
"The most valuable features are availability and security."
"It's part of the Microsoft Operating system and is free."
"The solution is stable."
"I've had good experiences with Microsoft customer support."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps."
"Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI."
"They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update."
"The monitoring and management is in need of improvement."
"The product advances really fast. For some customers, we need better backwards compatibility."
"Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case."
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"The administrative functionality is not enough for me."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"We encounter challenges with portability, especially for users of iOS devices."
"Lacks a notification feature when internet is down."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"It could be made simpler from a management perspective."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 92 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and Apache Guacamole, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and OpenText Exceed TurboX. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Microsoft Remote Desktop Services report.
See our list of best Remote Access vendors and best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
