We performed a comparison between AppDynamics Browser Real-User Monitoring and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides a lot of data, so it helps businesses identify their user base."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"We can see the customer's path from their computer to the backend systems."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"It is a stable solution that helps address user issues well."
"The most valuable feature is the end-user monitoring."
"Dynatrace helped us with root cause analysis of poor performing components of our applications."
"Scalability is outstanding. It won't tax our environment at all as it will scale sideways."
"The deployment itself is very easy and straightforward."
"Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications."
"The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. It's exactly what we need. The severity impact is based on the users, the availability, and the impact it has on your business."
"It is nice to be able to deep dive and pull historical data."
"The monitoring is very good."
"Finally, we have 100% visibility on website performance, including third-party sources."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"They do not have robust documentation."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"It needs .NET core support to the level of Java."
"We sometimes have to run plugins on docker containers."
"Support for cloud-based environments needs to be improved."
"They should include more mission learning into the product and provide additional performance metrics for application learning."
"There is still a bit of redundancy in Dynatrace."
"I do know that for the size of our organization, we're talking thousands of agents and hundreds of applications, it does get to the point where the servers themselves that house Dynatrace are at a point where, in some cases, they are just too big for one machine, since you have to have an entire application ecosystem all funnel into a single system."
"I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to use from, which is good, but it can become confusing on how to proceed."
"Possibly include some network monitoring capabilities."
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AppDynamics Browser Real-User Monitoring is ranked 25th in Application Performance Monitoring (APM) and Observability with 14 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while Dynatrace is rated 8.8. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic and AWS X-Ray, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our AppDynamics Browser Real-User Monitoring vs. Dynatrace report.
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