We performed a comparison between AppDynamics Mobile Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable."
"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."
"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."
"We have found the scalability to be quite good."
"The most valuable feature of the solution is its GUI."
"The most valuable features are the dashboards and tracing."
"The product allows the developer to see the actual problems in the applications."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"We are able to drill down and see what is going on in the system."
"The simplicity of the dashboard is very good."
"The integration and configuration of New Relic is straightforward and easy."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."
"I would like to see a better way to automate actions based on the events generated by the tool."
"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."
"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."
"In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels."
"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"The customization of the start and end time is kind of cool."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"The deployment process could be improved."
"The price needs improvement."
"They should bring the pricing down to be more competitive."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
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AppDynamics Mobile Real-User Monitoring is ranked 5th in Mobile APM with 6 reviews while New Relic is ranked 2nd in Mobile APM with 152 reviews. AppDynamics Mobile Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Mobile Real-User Monitoring writes "Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Mobile Real-User Monitoring is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our AppDynamics Mobile Real-User Monitoring vs. New Relic report.
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