We performed a comparison between Appian and IBM Business Automation Workflow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"Technical support is quite responsive."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"Form building capabilities and well thought out process modelling are key points to this product."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"What I found most valuable in Appian is that it lets you drill down on multiple things through the structure of the reporting and UI side. It's also low-code, yet it results in quick deliverables."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"Its interface is well-designed and user-friendly"
"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"The most valuable feature of IBM Business Automation Workflow is cost management."
"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"Lacks business rules management as part of the solution."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"Architecture of product and scalabiility issues."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"IBM Business Automation Workflow could improve the integration."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"Requires a lot of customization code writing which could be reduced."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"The main areas which need improvement are specifically around reporting and analytics."
"The setup and installation process could be made easier."
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Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 22 reviews. Appian is rated 8.4, while IBM Business Automation Workflow is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and OpenText 360 for SharePoint. See our Appian vs. IBM Business Automation Workflow report.
See our list of best Business Process Management (BPM) vendors.
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