We performed a comparison between Appian and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I found most valuable in Appian is that it lets you drill down on multiple things through the structure of the reporting and UI side. It's also low-code, yet it results in quick deliverables."
"Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features that you find in an RPA solution. It's flexible so you can reuse it for a variety of use cases."
"It has very flexible adaptation and the ability to save and automate processes."
"The most productive aspect of Appian lies in its ability to develop interfaces, particularly user interfaces. Creating user interfaces is highly productive, when these interfaces are integrated with the original database. In such cases, using record types proves to be a very efficient method of handling data. The synergy between interfaces and record types enhances productivity."
"The tool is very flexible."
"There is a version coming out every six months with performance improvements."
"Technical support is helpful."
"Appian is a very low code platform. It's very easy to learn and use."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"We'd like improved functionality for testing new devices."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"The user interface could definitely be improved."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"The platform's workflows could be more intuitive and easier to use."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 13 reviews. Appian is rated 8.4, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, Bizagi, Adobe Experience Manager (AEM) Forms, IBM BPM and IBM Business Automation Workflow. See our Appian vs. OpenText 360 for SharePoint report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Appian, Open Text and Oracle are good BPMs, but they require significant participation from specialists for their implementation, and more importantly for their continuous improvement, which makes them costly.
On the other hand, other BPMs such as Bizagi claim to not need any programming to design, implement and run the processes, but this is generally only the case with very simple processes or when the automations are minimal.
For a BPMS to be able to create complex processes without requiring programming, it must internally contain the options that allow the same possibilities as the programming.
Every BPMS in the market offers help tools (which are increasingly more powerful) to make the modeling easier, but it is very difficult that they are capable of completely substituting the programming.
From my experience, AuraPortal is the only BPM solution that requires absolutely no programming.
It must be taken into account that selecting the right BPM solution greatly depends on the project at hand, and that the comparatives are always subjective, but here is a report about the most well known BPMs in the market where AuraPortal has been ranked in the top position:
www.auraportal.com
Thanks Andy..your inputs are helpful...
Many Thanks
Pratyush
Hi Pratyush,
I don't know about pricing relative to competitors. Sorry.
Re: ECM, yes, definitely.. Check out this link: www.appian.com
Best regards,
Andy
Thanks Andy. Would you have an idea as to how Appian priced compared to other BPM suit? Does it also offer Enterprise content management capabilities?
Many Thanks
Pratysuh
Hi Pratyush, fyi: www.bizagi.com
In 2007 I've modeled new loan processes for a online bank with this tool. I've worked together with the CEO of bizagi, Gustavo Gomez!
You're welcome
Kurt
Our only experience is with Appian, for which we are a Value Added Service Provider, and with a smaller, Google Docs-based workflow engine called KiSSFLOW. If you're considering the former then the latter won't meet your needs, so let's focus on Appian.
We became involved with Appian because of how impressed we were with its BPM Suite in terms of its portability, functionality and easy-to-learn customization capabilities. Basically, it can do what you need it to do, it is available where you and your users need it to be and setting up workflows is a snap.
Let me know if we can help you.
Thanks Kurt. I have never heard Bizagi. I would appreciate of you can put your Bizagi experience in your response. Maybe that may turn out to be better proposition for us...
Many Thanks
Pratyush
Hi, I'm sorry but I don't have any experience with Apian, Open Text and Oracle BPM Solutions. Only with Bizagi! I hope You will get better answers