We performed a comparison between IBM BPM and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The performance is fine."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"The solution offers great notifications."
"Stability-wise, I rate the solution a ten out of ten."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"The product has a strong and easy integration with Teams."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The collaborative environment for long-term archival or record management is great."
"IBM BPM is stable, but sometimes there are issues with the server."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
"The pricing is a little bit high. It's gone up in cost."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"It is not user-friendly."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"I would like to see the front-end support improved because it should be fully integrated and supported."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"The user interface could definitely be improved."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"The platform's workflows could be more intuitive and easier to use."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 13 reviews. IBM BPM is rated 7.8, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, Bizagi, Adobe Experience Manager (AEM) Forms and IBM Business Automation Workflow. See our IBM BPM vs. OpenText 360 for SharePoint report.
See our list of best Business Process Management (BPM) vendors.
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