We performed a comparison between AppNeta by Broadcom and DX Performance Management based on real PeerSpot user reviews.
Find out in this report how the two DX NetOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"The solution's technical support is very good."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"The out-of-the-box dashboards are valuable, in terms of being able to visualize performance data in ways that we haven't in the past."
"My sales representative, I would not trade him in for the world. He has done a really good job. I am really happy with him."
"The tool helps us understand network performance."
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"There is a good amount of vendor certification which comes with the product. That's all factory-loaded, no need to load any custom-made files. Most of the metrics are calibrated and captured from the devices based on the defaults available from vendor certification."
"The ability to quickly do drag and drop customized reports for dashboards."
"Downloads and records are the most valuable features."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"Instead of integrating with other people, they should expand their interior capabilities."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"I think some of the product's documentation has shortcomings and needs improvement."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."
"We experience disconnections between the solutions own components."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."
"For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth."
"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."
"This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up. That is the issue that we are facing right now."
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AppNeta by Broadcom is ranked 3rd in DX NetOps with 17 reviews while DX Performance Management is ranked 2nd in DX NetOps with 31 reviews. AppNeta by Broadcom is rated 8.6, while DX Performance Management is rated 8.2. The top reviewer of AppNeta by Broadcom writes "Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is". On the other hand, the top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". AppNeta by Broadcom is most compared with ThousandEyes, DX NetOps, vRealize Network Insight, NETSCOUT nGeniusONE and PRTG Network Monitor, whereas DX Performance Management is most compared with DX Spectrum, OmniPeek and SolarWinds AppOptics. See our AppNeta by Broadcom vs. DX Performance Management report.
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