We performed a comparison between AppNeta by Broadcom and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"The solution's technical support is very good."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"The most valuable features are visibility, real-time, on-demand."
"Stability-wise, I rate the solution a ten out of ten."
"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"Instead of integrating with other people, they should expand their interior capabilities."
"I think some of the product's documentation has shortcomings and needs improvement."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."
"The stability is only fair. It goes down a lot."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
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AppNeta by Broadcom is ranked 20th in Network Monitoring Software with 17 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. AppNeta by Broadcom is rated 8.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of AppNeta by Broadcom writes "Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". AppNeta by Broadcom is most compared with ThousandEyes, DX NetOps, vRealize Network Insight, PRTG Network Monitor and Alluvio Aternity , whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our AppNeta by Broadcom vs. NETSCOUT nGeniusONE report.
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