We performed a comparison between Dynatrace and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on."
"The view it provides for default analysis is very nice. The way in which it showcases how the metrics have been captured and how lucidly that they are displayed. This is a good thing to have from a technical and non-technical perspective."
"The ability to real-time monitor servers and databases without any major drain on application resources is invaluable."
"It is an amazing tool for application root cause analysis and business function analytics"
"Service engineers save a lot of time because they can just go in look at the data and share it with the customer, who has the same view, and say, "Here's an improvement which can be immediately implemented." It's not like a collection of big, multiple findings that are consolidated into one results presentation, then the customer needs to do something. It's more like a continuous performance analysis and improvement process, which is more efficient than those workshops approaches. That's one of the biggest of the advantages that our services team sees because it helps DevOps to focus on continuous delivery and shift quality issues to pre-production."
"The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers."
"PureStack, I just love it. It can give visibility from the end-user perspective right through to the code level. That's the most valuable feature."
"The stability for the solution is pretty solid overall."
"The installation process is straightforward."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"It is a scalable product."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"I would like to see income monitoring for the servers and infrastructure monitoring."
"It is not clear what are our long-term strategy should be to upgrade (Appmon vs Dynatrace)."
"I was hands on in the setup of the solution. Initially, it seemed a little daunting."
"Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data"
"I would like to see the ability to pull more user-friendly reports."
"The usability is worse than it used to be."
"Improvements are needed in the navigation and timeframe selection when browsing problems."
"For AppMon, there is always room for improvement: charting, dashboarding, and user management."
"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"here is a big issue with the special way they use InfiniStream to store data."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"The solution is not easy to install."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. Dynatrace is rated 8.8, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, ThousandEyes, AppDynamics, SolarWinds NPM and Pico Corvil Analytics.
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