We performed a comparison between AppRiver Email Security and Avanan based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"Spam protection is the most valuable feature."
"The customizable rules allow you to change aspects."
"The integration with all our existing and new applications is great."
"It can detect corrupted files and filters out documents with viruses."
"The ease of installation and the AI capacity of the product are valuable."
"I highly recommend this solution to any prospective buyer."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"The custom alerts have to improve a lot."
"We need a separate license and we don't know how to get the license that is required."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"There is room for improvement in terms of reporting."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Email security checks contain a small number of false positives."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"They should come up with a mobile application so that it can be more flexible."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"The system could be designed to give corporate emails first priority due to demands."
"The system response in a slow computing device affects performance when sending and receiving emails."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"It should reduce the amount of time needed for thorough scanning."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
AppRiver Email Security is ranked 23rd in Email Security with 2 reviews while Avanan is ranked 6th in Email Security with 21 reviews. AppRiver Email Security is rated 9.0, while Avanan is rated 9.2. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". AppRiver Email Security is most compared with Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection, Abnormal Security, Mimecast Email Security and IRONSCALES, whereas Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Proofpoint Email Protection. See our AppRiver Email Security vs. Avanan report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
