We performed a comparison between AppRiver Email Security and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Since we have started using the solution, there have been fewer compromises."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Microsoft Defender for Office 365 is a stable solution."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"They are very easy to use."
"You can use the product to create special accounts."
"The initial setup is just a standard process."
"The scalability is pretty good; it does what it is supposed to do."
"The initial setup was easy. The configuration process is very straightforward."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The custom alerts have to improve a lot."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Email security checks contain a small number of false positives."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"I think the implementation could be more streamlined."
"Performance and speed should continue to be improved."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"Microsoft has some training portals, but more could be developed."
"It would be helpful for customers if Plan 1 features were included with EOP."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
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AppRiver Email Security is ranked 23rd in Email Security with 2 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. AppRiver Email Security is rated 9.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". AppRiver Email Security is most compared with Avanan, Proofpoint Email Protection, Mimecast Email Security, IRONSCALES and Abnormal Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Kaspersky Security for Mail Server. See our AppRiver Email Security vs. Microsoft Exchange Online Protection (EOP) report.
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