We performed a comparison between Arcserve UDP and Carbonite Server based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The backup is the most valuable feature. It also makes storage very easy."
"It is easy to configure."
"The data protection functionality is the most valuable feature of this solution."
"Instant recovery is the most valuable feature of Arcserve UDP."
"It is a very stable solution...It is a scalable solution."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The product provides instant and virtual standbys."
"The most valuable feature is the duplication."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The solution is very stable."
"The solution is a free engine to help work with the container."
"It does not slow down your computer or use a lot of resources as it works."
"The efficiency and convenience are excellent."
"It seems reliable and easy to use."
"Technical support handled all our issues quickly and effectively."
"I find the BMR/image and the recovery pieces are valuable."
"The solution can improve by allowing older versions to support the latest version of the OS."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The solution's reporting could be improved and should provide customized reports."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Licensing can be quite difficult."
"The initial setup was complex."
"We have to use a Microsoft hypervisor for installation which is expensive."
"A lot of their new technologies are not very good."
"The Hyper-V backup has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"In the next release I would like to see an improvement in the auto failover option."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The stability has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews. Arcserve UDP is rated 7.6, while Carbonite Server is rated 8.2. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Commvault Cloud. See our Arcserve UDP vs. Carbonite Server report.
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