Arcserve UDP vs Dell PowerProtect DD (Data Domain) comparison

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Arcserve Logo
4,916 views|3,314 comparisons
84% willing to recommend
Dell Technologies Logo
11,346 views|7,322 comparisons
89% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arcserve UDP and Dell PowerProtect DD (Data Domain) based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery.
To learn more, read our detailed Backup and Recovery Report (Updated: May 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained.""The product provides instant and virtual standbys.""The data protection functionality is the most valuable feature of this solution.""It allows us to back up all the servers and centrally manage them.""Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy.""I would recommend it if there is a general case.""There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good.""The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

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"The hardware can operate in high temperatures, in case of any disaster.""It is very fast as compared to the other competitors. Its simplicity and bit rate are also valuable. It takes less time if we compare it with the old solution that we have.""The most important feature is the level of data compression provided by Dell EMC. It's a leader in data compression and deduplication, and the level of compression isn't available with any other vendors in the market.""Most cases are related to databases, such as Oracle and MySQL.""I like Data Domain as a protocol for data backup.""Good starting capacity and scalability.""The most valuable features are the deduplication and compression and the Data Domain Boost.""The most valuable features of Dell PowerProtect DD are ease of use and deduplication."

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Cons
"We could not go into granular details of retrieving backup information.""The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial.""The technical support of the product is an area of concern where improvements are required.""I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again.""The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear.""It takes much time to verify and consolidate images for backups.""The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues.""Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

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"We would like to see the price of this solution brought down to be comparable with similar products currently on the market.""The firmware upgrades could be simplified. I'm in the process of struggling to upgrade right now.""Installation and deployment for this product need improvement. These processes need to made easier. Currently, it's not an easy installation for customers. This product needs to be installed by professionals.""The pricing model needs to be improved.""Looking at Dell PowerProtect DD (Data Domain), there is a need for improvement, especially in terms of protection from cyber resiliency, cyber recovery, or man-in-the-middle attacks.""The price could be a little cheaper than it is now.""The downside of PowerProtect's flexibility is that you have so many options. It can be a little confusing. It's like having a car with too many buttons on the dash. You can do so much with it, but it takes some time to learn what everything does.""The licensing model was the biggest concern for our company, but the poor support after the initial implementation is of equal concern."

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Pricing and Cost Advice
  • "I do not work with the pricing or licensing issues of the solution for our organization."
  • "We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
  • "Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
  • "The price of this product is high and it should be lower."
  • "It is approximately $400 to purchase a virtual service outright."
  • "There is an annual license required for this solution and it is priced well."
  • "Pricing is most likely comparable."
  • "The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
  • More Arcserve UDP Pricing and Cost Advice →

  • "It is expensive, but the performance and deduplication cover for the cost."
  • "Pricing is related to size. A lower range solution might be about $33,000. My customers use higher range versions with a price of around $100,000. That's the price for both the hardware and software."
  • "In Naira it was twenty-five or twenty-seven million (approximately $75,000 USD) for the implementation and maintenance cost for three years."
  • "There are many options in the pricing structure which can cause some confusion and necessitate the purchase of additional licensing."
  • "This is one of the more expensive backup solutions on the market."
  • "Its price is reasonable."
  • "It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it."
  • "The price is on the high side."
  • More Dell PowerProtect DD (Data Domain) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four… more »
    Top Answer:The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log… more »
    Top Answer:The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
    Top Answer:There are many different licenses, so you pay for what you need. There are various aspects you can add on, like extra speed, or something just for reading data. There are licenses to do replication as… more »
    Top Answer:Nothing comes to mind in terms of improvement. It serves its purpose. That said, if they could develop higher algorithms to make it more efficient, that would be great. Usually, with the backup, the… more »
    Ranking
    18th
    out of 132 in Backup and Recovery
    Views
    4,916
    Comparisons
    3,314
    Reviews
    16
    Average Words per Review
    532
    Rating
    7.6
    1st
    Views
    11,346
    Comparisons
    7,322
    Reviews
    22
    Average Words per Review
    419
    Rating
    8.3
    Comparisons
    Also Known As
    StorageCraft ShadowProtect, StorageCraft Backup Analyzer
    DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
    Learn More
    Dell Technologies
    Video Not Available
    Overview
    Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

    DD series enables your organization to protect, manage and recover data at scale. As the next generation of Dell Data Domain appliances, DD series sets the bar for efficient data management from edge to core to cloud and includes the ecosystem support and comprehensive data protection that customers have come to appreciate from Data Domain. The DD series offers a super-fast, secure, and an efficient solution that is built for multi-cloud data protection and to keep up with future demands. The DD series consists of the DD9900, DD9400, DD6900, DD6400, DD3300, and a software-defined option, PowerProtect DD Virtual Edition (DDVE).

    DD series empowers organizations to protect, manage and recover data at scale across their entire diverse ecosystems. DD series provides broad ecosystem support, efficiency, powerful data protection, cloud-enabled capabilities, and the cyber resiliency that our customers demand.

    The DD Operating System (DDOS) is the brilliance that drives the DD series. DDOS contributes the agility, security, and reliability that pushes DD series to deliver high-speed, scalable, and standard-setting protection storage for backup, archive, and disaster recovery. DDOS integrates seamlessly with many existing infrastructures, permitting ease-of-use with leading backup and archiving applications, and provides superior performance in conjunction with Dell PowerProtect Data Manager and Data Protection Suite. When you decide to purchase a new DD series appliance you can easily consume DDOS as a subscription providing greater flexibility for deployment while minimizing your overall upfront costs.

    DD series does a great job to minimize the threat of data loss and adds to the value of protected data while meeting ever-increasing demands of SLAs and increasing ROI. DDOS drives DD series to deliver up to 38% faster backups and up to 45% faster restores at significantly higher compression levels.

    DD series supports high availability within the single rack. Additionally, DD series can greatly reduce the total cost of ownership (TCO) by minimizing downtime in the unlikely event of a hardware failure. DD series delivers amazing high-speed networking connectivity with support for 25GbE and 100GbE network adapters.

    Benefits of Dell PowerProtect DD

    Fast, secure, efficient data protection:

    • Provide 1.5PB usable capacity in a single rack
    • Allow for Up to 3PB capacity for long-term retention
    • Logical capacity is increased by up to 30% per TB when compared to the previous generation
    • Allow for instant access and instant restore of up to 64VMs and 100k IOPS
    • High-speed network connectivity – 10GbE, 25GbE and 100GbE
    • Seamless fast integration and outstanding performance with PowerProtect Data Manager and Data Protection Suite
    • Supports many of the leading enterprise backup and archive applications

    Industry-leading multi-cloud protection:

    • Provides software-defined protection storage on-premises and in-cloud with PowerProtect DD Virtual Edition (DDVE).
    • DDVE scales up to 256TB in-cloud (AWS, Azure, Google Cloud, and others).
    • Greatly improves in-cloud restore performance by as much as 10x when compared to previous versions.
    • Cloud Tier delivers super simple and value-added long-term retention to public, private, or hybrid clouds
    • Cost-efficient disaster recovery to the cloud

    Operational simplicity:

    • Enhanced DD System Manager supports a complete chassis view
    • Significantly lower administrative costs
    • Grants a single point of management for all DD series by PowerProtect DD Management Center
    • Deploy Smart Scale for PowerProtect appliances directly from PowerProtect DD Management Center. Smart Scale helps drive down management complexities while increasing storage efficiencies. 

    Reviews from Real Users

    One user, who is an enterprise IT architect at a tech service company, says that “Dell PowerProtect DD is highly stable and reliable. I have not had a time when the system did not work and in an emergency this is critical.” He rates the ROI it has brought his company a five out of five.

    A pre-sales and technical manager at a tech services company says that "The features that I have found most valuable with Dell PowerProtect DD are its deduplication feature and its DD Boost protocol for fast transfer, which is amazing."

    Chris C., lead infrastructure architect at ThinkON, relates that Dell PowerProtect DD “allows our organization to send more data to this device compared to others. It also allows us a fast recovery of files or Virtual Machines if needed being on-premise.”

    Sample Customers
    ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
    The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
    Top Industries
    REVIEWERS
    Construction Company21%
    Non Tech Company11%
    Computer Software Company11%
    Wholesaler/Distributor5%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government7%
    Non Profit7%
    Comms Service Provider7%
    REVIEWERS
    Financial Services Firm21%
    Computer Software Company17%
    Insurance Company14%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business59%
    Midsize Enterprise20%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    REVIEWERS
    Small Business39%
    Midsize Enterprise20%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise17%
    Large Enterprise61%
    Buyer's Guide
    Backup and Recovery
    May 2024
    Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Dell PowerProtect DD (Data Domain) is ranked 1st in Deduplication Software with 63 reviews. Arcserve UDP is rated 7.6, while Dell PowerProtect DD (Data Domain) is rated 8.6. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Dell PowerProtect DD (Data Domain) writes "Supports business continuity process but needs improvement in pricing". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Veritas Backup Exec, Rubrik and Veritas NetBackup, whereas Dell PowerProtect DD (Data Domain) is most compared with HPE StoreOnce, Dell PowerProtect Data Manager, ExaGrid EX Series, Veeam Backup & Replication and Rubrik.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.