We performed a comparison between Arcserve UDP and Datto Cloud Continuity based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"I like the tool's speed."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The ease of use is the best feature of the product."
"I would recommend it if there is a general case."
"The product's deployment process was straightforward."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The solution has the capability to scale well."
"The platform provides a faster backup process."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The product's initial setup phase is easy."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The technical support of the product is an area of concern where improvements are required."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Every time I change the disc, I have to do a full backup."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Backups are very slow and time consuming."
"The product is not user-friendly."
"We have to use a Microsoft hypervisor for installation which is expensive."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"I don't have any feedback to provide in terms of features that may be lacking."
"The product's scalability features could be even better."
Arcserve UDP is ranked 9th in Disaster Recovery (DR) Software with 41 reviews while Datto Cloud Continuity is ranked 13th in Disaster Recovery (DR) Software with 9 reviews. Arcserve UDP is rated 7.6, while Datto Cloud Continuity is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and IBM Tivoli CDP for Files, whereas Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and Nutanix Disaster Recovery as a Service . See our Arcserve UDP vs. Datto Cloud Continuity report.
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