We performed a comparison between Arcserve UDP and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very stable."
"The ease of use is the best feature of the product."
"The backup is the most valuable feature. It also makes storage very easy."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The recovery part of the product is very good."
"I like the tool's speed."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The data protection functionality is the most valuable feature of this solution."
"It is an easy system to use. The support, if needed, is always willing to help."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"Replication to Forever Cloud."
"They have great support."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"The most valuable feature of Unitrends for me is the automated feedback"
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"I am impressed with the tool's reporting and UniView features."
"The time to backup servers that sit in DMZ must be improved."
"Every time I change the disc, I have to do a full backup."
"It takes much time to verify and consolidate images for backups."
"The technical support of the product is an area of concern where improvements are required."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The solution can improve by allowing older versions to support the latest version of the OS."
"We could not go into granular details of retrieving backup information."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"There are some questions as to how safely they are storing backup data."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"If the interface could be less complex, it is would be great."
"There's a lot that can be made better. For example, it could be more scalable."
"The ability to run just differentials without pulling the full on your archive."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. Arcserve UDP is rated 7.6, while Unitrends is rated 7.8. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain) and Veritas Backup Exec, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Dell PowerProtect DD (Data Domain). See our Arcserve UDP vs. Unitrends report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
