We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Logpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight Enterprise Security Manager is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Logpoint is noted for its advanced technology and extensive log-collection, parsing, and analysis mechanisms. ArcSight ESM users have recommended improvements in training, speed, and data administration. Logpoint can improve its dashboard customization, resource efficiency, network hierarchy diagrams, and agent deployment.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Logpoint's customer service receives high marks for its exceptional technical support and responsive engineers, but some users reported delays in receiving help from higher-level support.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Logpoint's initial setup can be complex and time-consuming or fast and easy, depending on the user's experience and the organization’s size.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. Logpoint's fixed pricing model is seen as cost-effective and competitive.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Logpoint makes costs more predictable and enables companies to generate revenue through security operation services.
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"The solution offers very good monitoring."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"Usability is the most valuable feature. The accessibility is quite good."
"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"Stable solution with good customer service support."
"The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report."
"The flexibility of the search feature and the solution's analytics features are the most valuable parts of the solution."
"The most valuable features are the ones that we use the most, which are the search and report facilities."
"They basically charge you in a better way."
"The product is easy to use."
"We like the user and entity behaviour analytics (UEBA) and find it valuable."
"The integration is very user-friendly. There are not many CLI commands. Everything is directly accessible from the web interface."
"Technical support is responsive and very friendly."
"ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."
"The visualization is not very good compared to Splunk."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"The API integration could be better, and I'd like to see more machine-learning capabilities in the future."
"The security area has room for improvement."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"Dashboards could be developed further."
"Log management could be better because transporting the log from a password to the client system takes time."
"In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved."
"Sometimes, the product is not stable."
"LogPoint must find a way to integrate the servers without agents."
"What could be improved in LogPoint is its UI because it's less friendly to users than LogRhythm. The UI could be more aesthetically appealing to users. It's completely outdated."
"Logpoint is not flexible. Its documentation is not user-friendly."
"It is a good product, but its interface or GUI could be better."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Logpoint is ranked 26th in Security Information and Event Management (SIEM) with 20 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Logpoint is rated 7.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security, whereas Logpoint is most compared with IBM Security QRadar, Elastic Security, Rapid7 InsightIDR, Microsoft Sentinel and Logsign Next-Gen SIEM. See our ArcSight Enterprise Security Manager (ESM) vs. Logpoint report.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.