ArcSight Enterprise Security Manager (ESM) vs SolarWinds Security Event Manager comparison

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Executive Summary

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and SolarWinds Security Event Manager based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution offers very good monitoring.""The correlation feature is good.""It makes maintenance very easy.""The product is quite mature. It's been around for a long time.""​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts.""The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector.""For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers.""It is a very useful tool for intelligence building because it has many use cases and many rule sets."

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"The most valuable feature of this solution is the visibility into both attempted and failed logins.""It supports high availability, which is very helpful.""It's extremely easy to deploy.""The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use.""The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.""It's easy to build rules and actions based on the logs and event types we collect with the software.""SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational.""SolarWinds Security Event Manager has been generally working well."

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Cons
"The tool should improve its UI. It also should make data more searchable.""The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration.""ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities.""ArcSight ESM is lacking cloud scalable technology.""ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them.""Micro Focus does not have a physical presence here in Pakistan, although IBM does.""Could benefit from a more modern interface.""What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."

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"SolarWinds should improve its correlation capabilities. The correlation does not automatically detect and reduce the events fast enough. You have to manually do a correlation report, which means the tool is not scalable in many ways.""It can be difficult for users who are inexperienced with the solution.""The solution's technical support is okay, but we don't have an SLA, and sometimes the response times are very slow.""I would like to have a more customizable dashboard.""The company had to use a third party for the implementation of the solution.""I imagine we will have to develop our own reports soon, this seems to be more cumbersome.""I don't think SolarWinds is scalable enough. It is somewhat limited when I need to deploy it across multiple environments in a distributed architecture.""I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis."

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Pricing and Cost Advice
  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
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  • "Licensing is on devices, so if you have many, then this may be high."
  • "We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
  • "The pricing model would benefit from having package deals with other SolarWinds products."
  • "Licenses can only be purchased in blocks of fifty at a time."
  • "It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
  • "The price of SolarWinds Security Event Manager is reasonable."
  • More SolarWinds Security Event Manager Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.
    Top Answer:The cost is exorbitantly high. The trial version lasts for thirty days, but I found a subscription plan priced at four thousand five hundred monthly, making it thirty-one thousand two hundred and… more »
    Top Answer:One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain. Standardizing the monitoring configuration is difficult, and… more »
    Ranking
    Views
    5,016
    Comparisons
    2,339
    Reviews
    19
    Average Words per Review
    471
    Rating
    7.2
    Views
    2,837
    Comparisons
    1,059
    Reviews
    8
    Average Words per Review
    426
    Rating
    7.8
    Comparisons
    Also Known As
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
    Learn More
    Overview

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

    Sample Customers
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Manufacturing Company9%
    Government9%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm15%
    Comms Service Provider15%
    Government10%
    VISITORS READING REVIEWS
    Educational Organization69%
    Computer Software Company5%
    Government4%
    Financial Services Firm3%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business63%
    Midsize Enterprise11%
    Large Enterprise26%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise73%
    Large Enterprise18%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager
    May 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while SolarWinds Security Event Manager is ranked 20th in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.8. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Elastic Security, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, Microsoft Sentinel, Wazuh and IBM Security QRadar. See our ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.