We performed a comparison between ArcSight Enterprise Security Manager (ESM) and AWS Security Hub based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Very good real-time reporting with a good dashboard."
"It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation."
"Feature-rich solution which provides better network visibility for improved security"
"Easily integrates with third-party tools"
"It's a security posture management tool from AWS. Basically, it identifies misconfigurations, similar to Trusted Advisor but on a larger scale."
"I really like the seamless integration with the AWS account structure. It can even be made mandatory as part of the landing zone. These are great features. And there's a single pane of glass for the entire account."
"I find all of the features to be highly valuable."
"Cloudposse is a valuable feature as it guarantees my security."
"AWS Security Hub has very good integration features. It allows for AWS native services integration, and it helps us to integrate some of the services outside of AWS. They have partners, such as Amazon Preferred Network Partners (APN). If you have different security tools around APN, we can integrate those findings with AWS Security Hub reducing the need to refer to different portals or different UIs. You can have AWS Security Hub act as a single common go-to dashboard."
"I like that AWS Security Hub currently has several good features, around four or five. The technical support for AWS Security Hub is also responsive."
"Finding out if your infrastructure is secure is a valuable feature."
"Could benefit from a more modern interface."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"We would like the ability to easily identify either unused resources or those that are being used sub-optimally."
"ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them."
"The onboarding process for this solution could be better. It also needs a better GUI."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"The initial setup could be more straightforward."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"Security needs to be measured based on their own criteria. We can't add custom criteria specific to our organization. For example, having an S3 bucket publicly available might be flagged as a critical alert, but it might not be critical in a sandbox environment. So, it gets flagged as critical, which becomes a false positive. So, customization options and creating custom dashboards would be areas for improvement."
"Although AWS Security Hub does a periodic scan of your overall infrastructure, it doesn't do it in real time."
"The user interface, graphs, and dashboards of the solution could improve in the future. They are not very sophisticated and could use an update."
"It's not user-friendly. Too much going on, too many unnecessary findings, not very visual. You can't do much compared to other similar tools that are cheaper and better."
"The telemetry doesn't always go into the control center. When you have multiple instances running in AWS, you need a control tower to take feeds from Security Hub and analyze your results. Sometimes exemptions aren't passed between the control tower and Security Hub. The configuration gets mixed up or you don't get the desired results."
"One aspect that could be improved in the solution is its adaptability to different markets and geopolitical restrictions. In certain regions like Thailand, specific services from certain countries or providers, such as AWS or Azure, might be limited or blocked. It also needs improvement in would require configuring the solution more adaptable to AWS infrastructure and function."
"It is not flexible for multi-cloud environments."
"The support must be quicker."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while AWS Security Hub is ranked 8th in Security Information and Event Management (SIEM) with 17 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while AWS Security Hub is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of AWS Security Hub writes "A centralized dashboard that enables efficient monitoring and management of possible security issues". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Microsoft Sentinel, whereas AWS Security Hub is most compared with Microsoft Sentinel, Prisma Cloud by Palo Alto Networks, Wiz, Microsoft Defender for Cloud and Google Chronicle Suite. See our AWS Security Hub vs. ArcSight Enterprise Security Manager (ESM) report.
See our list of best Security Information and Event Management (SIEM) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
