We performed a comparison between ArcSight Logger and Datadog based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution provides information about the risk factors."
"ArcSight's robustness is its most valuable feature."
"It is one of the best products available in the market."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"The most valuable feature is the search capability, which is simple to use."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It's an efficient solution."
"Datadog's seamless integration with Slack and PagerDuty helped us to receive alerts right to the most common notification methods we use (our mobile devices and Slack)."
"The seamless integration between Datadog and hundreds of apps makes onboarding new products and teams a breeze."
"Sometimes it's more user friendly for development teams. There are some parts of Datadog that are more understandable for development teams. For example, the APM in Datadog works more manually and works like the tools in New Relic or Grafana, or Elastic. It is easier to understand for software development teams."
"This spectrum of solutions has allowed us to track down bugs faster and more rapidly, which allows us to limit revenue lost during downtime."
"Datadog provides tracing and logging, whereas Dynatrace focuses on tracing, and Splunk is more of a logging tool. Datadog's advantage is that we don't need two tools."
"The dashboards and the performance of the software have been great."
"We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation."
"Datadog has flexibility."
"In the next release, I want to see more intelligence."
"The product's connectors should work better and the user manuals need an update."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The solution must provide readymade connectors for different applications."
"We have had problems with archiving."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"The solution should make it possible to integrate network analysis features."
"We have contact with many customers that cover many areas, so we have cases where the infrastructure administration could be improved."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"It could probably be a little bit of a better user experience."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"The product needs to have more enterprise approach to configuration."
"They could have better log reporting."
"We'd like Datadog to make the log storage cheaper."
"We need more integration with security tools like Drata."
ArcSight Logger is ranked 20th in Log Management with 31 reviews while Datadog is ranked 3rd in Log Management with 137 reviews. ArcSight Logger is rated 7.8, while Datadog is rated 8.6. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability. See our ArcSight Logger vs. Datadog report.
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