We performed a comparison between Arctic Wolf Managed Detection and Response and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.
Find out in this report how the two SOC as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Security protection is the best feature of this product."
"Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."
"They provide useful quarterly updates."
"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."
"The tool's most valuable feature is its ease of implementation."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"The most valuable aspect of this solution is the managed detection and response component."
"The visibility into our endpoints is huge."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
"The product is quite easy to use."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"The solution provides threat intelligence with EDR."
"Its agility and scalability are valuable."
"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"We use the solution to automate our SIEM tools and incidents."
"It is a scalable solution."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"I would actually be interested in having fewer features at a lower price."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"In the future, I would like to see a summary report."
"It will be helpful if the dashboard is more granular."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"The solution is complicated to learn."
"There should be an on-premise version available for customers to have different choices."
"We need a little hands-on experience to install the solution."
"The solution’s price and technical support could be improved."
"The dashboard could be better."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"XSOAR could have more integration options."
"The dashboard performance could be improved."
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Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in SOC as a Service with 42 reviews. Arctic Wolf Managed Detection and Response is rated 9.2, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary, Huntress, Adlumin Security Operations Platform and Carbon Black Managed Detection and Response, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Microsoft Sentinel, Fortinet FortiSOAR and Siemplify. See our Arctic Wolf Managed Detection and Response vs. Palo Alto Networks Cortex XSOAR report.
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