We compared Asana and Jira based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Asana's setup process was considered simple and easy, requiring minimal training. In contrast, the setup for Jira had mixed opinions, with some finding it straightforward and others finding it more challenging.
Asana is known for its efficient project and task sharing among team members, while Jira is recognized for its user-friendly interface. Asana offers extensive customization and effective task management, while Jira provides flexibility and customization choices.
Both Asana and Jira have areas that can be enhanced. Asana could improve scalability for larger teams, offer more user training resources, enhance integration with other workflows, provide customization options, and simplify the user interface. On the other hand, Jira needs improvements in compatibility with Microsoft Word, export options, user interface and experience, customization options, reporting and tracking features, integration with other platforms, documentation, workflows, and permissions management.
Asana and Jira have varying setup costs according to users. Asana is considered reasonably priced, while Jira's affordability is a matter of mixed opinions. Asana does not have any undisclosed expenses and adds users in groups of five, whereas Jira's pricing and billing system is transparent.
Asana users have experienced positive outcomes in terms of time investment, productivity, and business growth, resulting in a favorable return on investment. On the other hand, Jira users have not yet determined their ROI, but instead emphasize qualitative advantages and the importance of organizational structure.
The feedback on customer service and support for Asana and Jira is varied. Asana users express dissatisfaction with the absence of a supportive community and slow response times. On the other hand, Jira users highlight the necessity for better technical support and complain about receiving irrelevant responses.
Comparison Results
Asana is highly praised for its user-friendly setup and ease of use. Users appreciate its ability to share projects and tasks among team members, as well as its high level of customization and task management capabilities. The real-time updates are also a valuable feature. However, there is room for improvement in terms of scalability, integration with other workflows, and customization options. On the other hand, Jira's setup complexity varies, but it is valued for its user-friendly interface and customization options. Users appreciate its integration with other Atlassian products. However, there are areas for improvement, such as compatibility with Microsoft Word, better UI/UX, more customization options, and enhanced reporting features. Opinions on pricing vary for both products. Asana users appreciate its basic solutions, while Jira users find it comprehensive. Customer support for both products has mixed reviews.
"I love the way it monitors all of the current and past projects, and it sends notifications to keep everything on the track."
"The most valuable feature of Asana is the tracking of comments and documents in one place."
"The solution's user interface is very good."
"The tool has a lot of integrations."
"The solution appears to be quite stable."
"My task box displays all of our tasks, organized by day, helping us to focus on what needs to be done each day."
"Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress."
"It is pretty comprehensive when it comes to the different views that it gives you. It gives you a Gantt chart view, calendar view, board view, and list view. It is kind of helpful to have different types of views and see how it views your different tasks. I appreciate being able to do that. The biggest thing is that it is extremely user friendly. Asana is pretty intuitive. Someone who is not tech-savvy can kind of catch on quickly. It is better than other tools like Smartsheet. Some of the other tools like Microsoft Project and Excel are great tools, but you have to invest a lot of time to learn them, which is not the case with Asana."
"It is easy to integrate Jira within our current IT environment. Jira has connectors and supports various integration."
"I liked the flexibility of the application. It was pretty user-friendly."
"What I find valuable about Jira is that it's an ecosystem. Sometimes, it does not provide the best in class solutions, but it's so well integrated. You will not have many problems with integration."
"Jira as a structure has Confluence for documentation, and for what it is offering it is a strong suit with Atlassian."
"The most valuable aspect of this solution is its ability to connect everything together."
"The informatics is the most valuable feature. It captures what we need."
"Most of my work is keeping track of what's been going on and identifying what is blocking future work. What I like about this solution is you can create a consolidated customized dashboard out of your files to identify what's been going on and identify who has how much data assigned to them."
"It's flexible and it can provide a lot of different options, such as dashboards, that you can create and manage."
"The product must reduce the information on the interface."
"Some customizations and functions are still not available, however, so far, they haven't been a deal killer."
"We have not used Asana on our private server. We have been using the cloud solution. We need an on premise solution for government agencies."
"The stability of Asana is good. However, there are some issues with maintenance, when the solution is down. For example, there might be maintained for a few hours where we cannot use the solution."
"On the development side for technical project management, Asana is missing features. We only use it for discussing tasks and strategies, and we use it for customer to-do lists. It doesn't have the source code integration that Jira and Jira Service Desk both have."
"Currently, there are only a few available options, but it would be helpful to have more control over the notifications received."
"You need to have an action plan, otherwise, it won't be as effective."
"It's hard to integrate Asana into other parts of the company workflow, so integration is an area for improvement."
"The solution needs more integrations with Azure DevOps OnPrem."
"Test case management could be more user-friendly. When we add or update test cases, there should be a better way to organize them within the dashboard."
"It is not intuitive."
"The reporting needs to be improved."
"Jira could improve the workflow, screen, and field configurability. They are lagging behind other solutions, such as Allegra in work system configurability."
"The history with Jira is that it is a bit complex for many users."
"The solution's stability could be improved, and it could be made more robust."
"The reports in Jira can be improved, especially for test reports. I find it difficult to customize and integrate for different testing purposes."
Asana is ranked 3rd in Project Management Software with 43 reviews while Jira is ranked 5th in Project Management Software with 266 reviews. Asana is rated 8.4, while Jira is rated 8.2. The top reviewer of Asana writes "Stands out with portfolios, easy setup, and real-time information, but needs big improvement when it comes to workflows, automation, and dashboards". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Asana is most compared with Microsoft Azure DevOps, Microsoft Project, Wrike, monday.com and Trello, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Asana vs. Jira report.
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