We compared Avanan and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"The initial setup was easy."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Microsoft Defender for Office 365 is a stable solution."
"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"I highly recommend this solution to any prospective buyer."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"The integration with all our existing and new applications is great."
"It can retract unsafe emails and remove them from the entire communication channel."
"Spam protection is the most valuable feature."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"Easy to use for non-technical users."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"The product's most valuable feature is third-party integrations."
"The product protects against malware."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"We can migrate seamlessly without any disruptions to our operations."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"There is room for improvement in terms of reporting."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The GUI is sometimes slow to fetch the device report and could be improved."
"It should reduce the amount of time needed for thorough scanning."
"They should come up with a mobile application so that it can be more flexible."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"The overall user interface is not attractive. It needs some improvement."
"The user experience must be improved."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"The solution needs to improve its backup."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"I think the implementation could be more streamlined."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Avanan is rated 9.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Mimecast Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway. See our Avanan vs. Microsoft Exchange Online Protection (EOP) report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
