We compared Avanan and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Does a thorough job of examining email and URLs for malicious content."
"Defender helps us prioritize threats across our organization."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"It can retract unsafe emails and remove them from the entire communication channel."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"The integration with all our existing and new applications is great."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments."
"The ease of installation and the AI capacity of the product are valuable."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"The technical support is good."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"The interface is really good."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"It does a good job of ensuring users are not compromised via email."
"The solution's initial setup process was easy since it was deployed on the cloud."
"Configuration requires going to a lot of places rather than just accessing one tab."
"We need to be able to whitelist data at the backend."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"There is room for improvement with the UI."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."
"It should reduce the amount of time needed for thorough scanning."
"The system could be designed to give corporate emails first priority due to demands."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"The system response in a slow computing device affects performance when sending and receiving emails."
"Avanan doesn't cover certain tool segments."
"Familiarization with performance for new teams may take a long time."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"While they are good, not 100% of email is protected just yet."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. Avanan is rated 9.2, while Trend Micro Email Security is rated 8.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Mimecast Email Security, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway. See our Avanan vs. Trend Micro Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
