We compared Fortinet FortiMail and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The good part is that you don't have to configure it, which is very convenient."
"There are several features that I consider valuable."
"The technical support is good and quick to resolve issues."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"A full-featured email gateway solution that contains security threats reliably."
"The integration with FortiSandbox is good, and something that we utilize often."
"Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good."
"The important feature is the application control, which makes administration much easier. It also has an intrusion prevention feature. There's also the wireless functionality, which works well with Huawei devices."
"I think the spamming feature is very valuable."
"It actually filters the compromised emails when on a network layer itself."
"It is a scalable solution."
"Fortinet FortiMail is a complete product addressing mail security concerns. It helps to know spam subscriptions and create restriction policies."
"The initial setup is not overly complex."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"It does a good job of ensuring users are not compromised via email."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"The email and the signature based protection is the most valuable feature."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Several simulation options are available within 365, and the phishing simulation could be better."
"The pre-sales cost calculations could be more transparent."
"We need a separate license and we don't know how to get the license that is required."
"The phishing and spam filters could use some improvement."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The product must provide better malware detection."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Maybe FortiMail's integration could be better."
"My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."
"Fortinet FortiMail's technical support team has shortcomings and needs improvement."
"It can be easier to configure or connect to the cloud to report on the attachments."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"The web console management interface could be improved."
"The solution's pricing is flexible and can be adjusted for African utility companies. Microsoft often offers special pricing formulas for African governments and organizations and it is similar to Fortinet FortiMail. In my country, government institutions receive discounted pricing from Fortinet FortiMail."
"The product could incorporate even more artificial intelligence to enhance the functionality, but it is a competetive and intelligent product as it."
"The solution's configuration policy should be easier."
"The patch management could improve in Trend Micro Email Security."
"Sometimes malicious email gets past the email gateway."
"They need to adjust the spam filtering and make it stronger."
"The send box needs improvement to match other products."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"The product must provide better customization features."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
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Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Trend Micro Email Security is ranked 8th in Email Security with 23 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro Email Security is rated 7.8. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Mimecast Email Security, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Trend Micro InterScan Messaging Security, Barracuda Email Security Gateway and Proofpoint Email Protection. See our Fortinet FortiMail vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.