We performed a comparison between AWS Directory Service and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AWS has eliminated the downtime we waste when our on-premises resources go down."
"We can provide specific access to people based on what they need from our accounts."
"AWS Directory Service is secure."
"Two-step authentication is very useful and important."
"The most valuable feature of AWS Directory Service is cost-cutting features."
"We like the fact that it's got such great redundancy."
"AWS handles everything on the backend requiring minimal legwork from our team. We only require a dedicated database administrator while depending on Amazon for RDS."
"The most valuable feature is that because it's all in the cloud, you don't need to manage the infrastructure."
"Scalability-wise, I rate the solution a ten out of ten."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The product enables device management."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"Ability to integrate all applications."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"Our only complaint is that you cannot integrate your Exchange server. Or, if you are planning to install an Exchange server on your Amazon EC2 instance, then you need to configure Active Directory on EC2 instance. We would like for this limitation to be lifted."
"Some of the security protocols are difficult to understand."
"The group policy can be improved."
"I would like to see better integration with other business solutions."
"The solution lacks certain features."
"AWS could improve the number of regions. Azure has passed them. The ned more consistency, as far as the Northeast is concerned."
"To get CloudWatch to monitor your memory and storage, you have to do some configuration within your server, which sometimes results in errors."
"The AWS Directory Service should be easier to integrate."
"The visual tool and interface must be more fine-tuned."
"Support is not good enough."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"I would like to see some support for printers, especially network printers, through the application."
"Lacks the ability to have various VPN applications."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
AWS Directory Service is ranked 10th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 12 reviews while JumpCloud is ranked 6th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews. AWS Directory Service is rated 8.6, while JumpCloud is rated 8.6. The top reviewer of AWS Directory Service writes "Extends AD identity and management capabilities to AWS resources". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". AWS Directory Service is most compared with Microsoft Entra ID, Microsoft Entra External ID, Google Cloud Identity, SailPoint Identity Security Cloud and Okta Workforce Identity, whereas JumpCloud is most compared with Google Cloud Identity, Microsoft Entra ID, Microsoft Intune, Scalefusion and Cisco Duo. See our AWS Directory Service vs. JumpCloud report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors and best ZTNA as a Service vendors.
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
