We compared HashiCorp Vault and AWS Secrets Manager based on our user's reviews in several parameters.
HashiCorp Vault is praised for its security, ease of use, and ROI, while AWS Secrets Manager stands out for its efficient integration with AWS services and user-friendly interface. HashiCorp Vault offers flexibility in pricing and setup, whereas AWS Secrets Manager is commended for its competitive pricing and straightforward setup process. Both products have areas for improvement, with HashiCorp Vault focusing on user interface enhancements and AWS Secrets Manager on clearer documentation and better integration with other AWS services.
Features: HashiCorp Vault excels in providing superb security measures, comprehensive functionality, and seamless integration with other tools and platforms. On the other hand, AWS Secrets Manager focuses on secure data storage, efficient integration with AWS services, and robust security measures.
Pricing and ROI: The setup cost for HashiCorp Vault is minimal, making it easy to get started. Users appreciate the affordability and flexibility of the pricing and licensing options. On the other hand, AWS Secrets Manager also offers competitive pricing and ensures a straightforward setup. The licensing is flexible and caters to diverse needs., HashiCorp Vault offers enhanced security, control over access privileges, compliance, efficiency, and integration, while AWS Secrets Manager provides cost-effective and secure management, easy integration, and automated secret rotation.
Room for Improvement: HashiCorp Vault has room for improvement in areas such as user interface, documentation, integration, scalability, and performance. AWS Secrets Manager, on the other hand, needs enhancements in documentation, examples, integration with other AWS services, and user interface.
Deployment and customer support: Users reported varying durations for establishing a new tech solution using HashiCorp Vault. Some took 3 months for deployment and an extra week for setup, while others required only a week for both. AWS Secrets Manager also had varied durations, with users taking up to 3 months for deployment or just a week. When mentioned separately, deployment and setup should be considered distinct phases, but if the same timeframe is given, they should be assumed to refer to the same period., Users have expressed satisfaction with HashiCorp Vault's customer service and support, appreciating the prompt and helpful assistance received. Similarly, AWS Secrets Manager has also received positive feedback for their knowledgeable and efficient responses, effectively addressing and resolving customer issues.
The summary above is based on 18 interviews we conducted recently with HashiCorp Vault and AWS Secrets Manager users. To access the review's full transcripts, download our report.
"All our workloads are running on AWS, so integration with our workload is much easier on AWS Secrets Manager than going with another solution such as Thycotic."
"Integrating with other services was straightforward, especially within the AWS environment."
"It's highly scalable, so I'd rate it a ten out of ten."
"The solution is very scalable."
"The most valuable feature is the management of credentials."
"The API is fine and works well."
"AWS Secrets Manager is used for storing secret information that has to be a secret from your customer and your employees."
"The product is easy to use and is inexpensive."
"It's stable. I would rate the stability a nine out of ten."
"It is user-friendly and easy to implement from any application point."
"The most valuable feature of HashiCorp Vault is the management of tickets in the pipeline."
"We use the solution for secret management."
"For me, the most valuable features include that it's easy to manage and maintain the password API for retrieving passwords and other things."
"The solution is stable. It has been working perfectly without any problem."
"It is a good product to consider for companies who are looking to build on-premise or hybrid infrastructure."
"The most valuable feature of HashiCorp Vault is that it's an open source solution. Second, it's cloud agnostic, so it's very easy to maintain and control, which is why we prefer HashiCorp."
"There is room for improvement in terms of integrating with certain other platforms."
"The solution's initial setup process is complicated."
"If you add one more layer of security to AWS Secrets Manager, even the programmer will not be able to see the secrets."
"The sidecar feature has room for improvement."
"We occasionally have problems with rate limits, although that is a problem more generally with AWS."
"AWS Secrets Manager could support hybrid infrastructure."
"It would be good if the AWS Secrets Manager were more customizable."
"If you don't have enterprise support, then you will not be able to get through to them to get the help. It is not only applicable to AWS Secrets Manager. It is also applicable to any service on AWS."
"The onboarding is a challenge. It should be more self-service, but it involves reviews and approvals."
"We could use more documentation, primarily to do with integrations."
"The technical support was hard to get a hold of and lacking in service."
"The documentation is very general; it should have more examples and more use cases."
"The product needs to improve its customization. It should be also more like easy to plug and play."
"In my opinion, HashiCorp Vault could improve its user interface. Right now, they don't offer much in terms of a graphical interface, which means you usually have to manage things manually through API calls. I think CyberArk has a better approach because it provides a UI that integrates features across all its components, making it easier, especially for new users or those from organizations with strict licensing policies."
"The solution could be much easier to implement."
"In terms of features, the only thing that I found a little bit hinky was that there was no revocation or deletion on the model we were using. Once in a financial year, a client interacts, and you pay for that client for the year. So, there are just little things like that in the pricing. There should be more clarity around the end of the key. I know there is no system like this. They all are the same. I tested Microsoft, Google, and some others, and none of them really want you to delete a key, which makes sense. You delete a key, and you lose everything that it has wrapped or encrypted, but it's actually just a language. Deletion isn't really deletion. It's really revocation, but overall, HashiCorp Vault ticked all the boxes for us, and I couldn't fault it."
AWS Secrets Manager is ranked 2nd in Enterprise Password Managers with 12 reviews while HashiCorp Vault is ranked 3rd in Enterprise Password Managers with 16 reviews. AWS Secrets Manager is rated 8.8, while HashiCorp Vault is rated 8.2. The top reviewer of AWS Secrets Manager writes "Seamlessly integrates with various AWS services while offering reasonable pricing". On the other hand, the top reviewer of HashiCorp Vault writes "Useful for machine-to-machine communication and has secret engine feature ". AWS Secrets Manager is most compared with Azure Key Vault, 1Password, CyberArk Enterprise Password Vault, BeyondTrust Password Safe and Delinea Secret Server, whereas HashiCorp Vault is most compared with Azure Key Vault, CyberArk Enterprise Password Vault, Keeper, Delinea Secret Server and BeyondTrust Password Safe. See our AWS Secrets Manager vs. HashiCorp Vault report.
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HashiCorp Vault was designed with your needs in mind. One of the features that makes this evident is its ability to work as both a cloud-agnostic and a multi-cloud solution. As a cloud-agnostic solution, HashiCorp Vault allows you to be flexible in the cloud infrastructure that you choose to use. It is completely compatible and integratable with a myriad of different platforms. You can determine what you want to use and HashiCorp Vault will function without issue, regardless of what you choose. If you are using HashiCorp Vault as a multi-cloud solution, then you have an even greater number of platform options. You will be able to mix and match which cloud platforms you like to use to customize your data protection. The only limits on your customization will end up being your imagination.
HashiCorp Vault’s user interface is simple for you to both use and navigate. The UI was designed to be basic enough for users to manage without forcing an organization to spend a great deal of time and resources having to train employees in its use. It might be a little confusing for employees when they start using it. However, once they have used it for a little while they will be proficient in its use. Should an organization choose to invest in training employees in the use of this UI, the required investment will be minimal.
AWS Secrets Manager is an extremely user-friendly solution. It is intuitive in its design, which makes it a valuable product. However, AWS Secrets Manager lacks the level of cloud flexibility that HashiCorp Vault offers.
Conclusion:
While AWS Secrets Manager is a fairly competent product, we found HashiCorp Vault to be superior. HashiCorp Vault‘s greater flexibility and integration capabilities make it the more robust solution.