We performed a comparison between AWS Step Functions and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The number of historical events is great."
"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"It is a scalable solution."
"The solution is stable...The solution is easy to scale."
"One can rate all the calls and that is a good feature."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"The integration capability is easy, whereas building state machines is tricky."
"What I like the most about Amazon Step Functions is how easy it is to use."
"The case management functionality of this solution has been most valuable."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"The solution offers excellent workflows."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"The solution's pricing could be cheaper. It is cheaper than Airflow."
"The price and support are areas with shortcomings where the solution needs to improve."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"It is hard to coordinate the declaratory language."
"The pricing of the solution can be improved."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"This is an expensive solution."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"The licensing cost is very high."
"The unit testing needs to improve, as well as the user interface."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
AWS Step Functions is ranked 12th in Business Process Management (BPM) with 9 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. AWS Step Functions is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of AWS Step Functions writes "Simplifies complex task automation and enhances development workflows while offering user-friendly interface, seamless scalability and efficient workflow orchestration". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". AWS Step Functions is most compared with Camunda, IBM BPM, Oracle BPM, Apache Airflow and IBM Business Automation Workflow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian and IBM BPM. See our AWS Step Functions vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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