We performed a comparison between AWS X-Ray and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on user feedback, AWS X-Ray is the preferred choice when compared to Prometheus. Users appreciate its ability to efficiently detect and resolve errors, along with its comprehensive information like IP addresses and user locations, ensuring compliance and security. Conversely, users feel that Prometheus could benefit from improvements in query language, setup process, and stability. Furthermore, AWS X-Ray stands out with its technical support, while Prometheus relies on documentation and an online community for assistance.
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"It is a very scalable solution."
"AWS X-Ray is a strong solution and has a smooth integration process."
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"The most valuable features of the solution are metrics scraping capabilities and the open source community and support."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"The solution can be deployed in thirty minutes."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"It is an efficient solution."
"The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features."
"The product has an easy-to-understand interface."
"The best thing about Prometheus is its integration."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"I do not have any notes in terms of improvements."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"They can improve how traces are sent to other providers."
"If you have a small team, it's probably overkill."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"The solution's error handling part could be improved."
"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
"If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics."
"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
"The UI and GUI are areas of concern in the product."
"I would like to see improvement in the analysis tools and customization features."
AWS X-Ray is ranked 14th in Application Performance Monitoring (APM) and Observability with 6 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. AWS X-Ray is rated 8.0, while Prometheus is rated 8.4. The top reviewer of AWS X-Ray writes "Saves time, is relatively cheap, and helps find errors". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". AWS X-Ray is most compared with Datadog, Azure Monitor, New Relic, Sentry and Elastic Observability, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and ITRS Geneos. See our AWS X-Ray vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.