We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"One of the key things with Dynatrace is that they are very open to influence on product development side. So, we've influenced them fairly heavily on development and capabilities for Citrix and DC RUM. They've given us integration and support components around some odd technologies that we've got, and they have always been very open and accommodating to going after and developing capabilities around the stuff that we are looking for."
"It's great tool for building dashboards related to application performance."
"It is a robust solution that would help anyone get to the solution and resolution pretty fast."
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"Stability has been very nice, and Dynatrace runs on the Linux system."
"The web dashboard is very simple to use."
"We have been capturing all the information and evaluating whether it can be improved or not."
"Since things are getting more complicated, it is nice to have artificial intelligence to correlate issues and events to come up with root cause."
"The dashboard is very valuable."
"The product’s scalability is valuable."
"Prometheus gives us high availability automatically."
"The scalability of Prometheus is very good."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"The solution can be deployed in thirty minutes."
"I like its lightweight configuration functions."
"The solution is useful to collect huge metrics."
"The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. In my opinion, it could be extended even more. I would like it to be more configurable for the end-user. It would be nice to have more business rules applicable to the severity. It's already very good as it is now. It is based on the impact on your front-end users. But it would be nice if we could configure it a bit more."
"The web interface, in some cases, is a little ambiguous to use."
"I would like more flexible data export functions and APIs. The end user experience data is very useful to the solutions team to determine actual system usage and misuse. Flexible, easier data APIs would allow us to export the data more easily to other analytics platforms to enable this analysis as well as enable storage of this data for longer term analysis since DynaTrace only holds user data for 35 days."
"Sometimes it is hard to find the right setting for what you want to change."
"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. "
"It still has a long way to go to reach that single pane of glass."
"For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented."
"Getting the EM data, we have to open a browser. Generally, one of the asks from our clients or our engineering team is to change this."
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"Lacks the ability to clusterize."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"The solution's error handling part could be improved."
"The interface is not particularly user-friendly and that could be improved."
"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.