We compared Azure Backup and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Azure Backup needs to improve its backup and file-level restoration procedure. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"The backup features are very useful."
"It is a stable solution...The product is worth the money you pay for it."
"The most valuable features of Azure Backup for us are its flexible retention options and the ability to recover to a second region with geo-replication and read access."
"It's stable."
"This solution allows me to restore either the VM or the data, depending on what is needed."
"You can select the tiering for your backup and manage your cost."
"The most valuable feature of Azure Backup is its ease of use and good integration with other Azure services."
"There is only one feature, and that is the backup."
"The software’s best feature is data backup for any system."
"This solution is really the best in the market! After evaluating other solutions, we automatically decided to use this one."
"It's a good product that can be integrated easily with the Data domain."
"Technical support for this solution is very good."
"The feature that offers the greatest benefits in ensuring data integrity is its backup capability."
"This solution is very stable."
"NetWorker is fast and reliable."
"It is the best umbrella, serving the best applications."
"Technical support is in need of improvement."
"It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up."
"Azure Backup could improve the backup data copies because they are not immutable."
"There is a limitation of 99 files restores per day which means that we can't complete a huge file restore. We would like Azure to increase the number of the possible file restorations."
"The compression ratio of the backup data should be improved."
"In Avamar, the file-based restores are very quick and fast, whereas, in Azure Backup, VM restore is super easy, but if I have to do a file or a folder restore, I have to mount the entire VM image. I have to wait for some time for it to be mounted, and then I have to go inside and then check the file and copy it somewhere. It's a bit of a manual process, whereas in Avamar, you can directly select a file and folder, and it'll recover with whatever permissions you want."
"I can’t use the solution to restore another native cloud solution. Azure must add this new feature."
"The product could improve its performance."
"The licensing rules are difficult to navigate and understand."
"We are looking forward to better stability in future versions."
"The solution could improve by having more integration."
"Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR."
"Reporting templates could be easier to understand and more comprehensive."
"We are able to do direct backups, but analyzing the logs is not straightforward."
"The front end of the solution could improve. The user-friendliness is lacking."
"The initial setup is complex."
Azure Backup is ranked 9th in Backup and Recovery with 51 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Azure Backup is rated 7.8, while Dell NetWorker is rated 7.8. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Acronis Cyber Protect and Dell PowerProtect Data Manager, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and IBM Spectrum Protect. See our Azure Backup vs. Dell NetWorker report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.