We compared Dell NetWorker and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell NetWorker needs improvements in reporting, integration, and documentation. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"Dell NetWorker's user interface is quite simple and very interactive."
"The solution is scalable."
"NetWorker is fast and reliable."
"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."
"Deduplication is the most valuable feature of this solution."
"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."
"The software’s best feature is data backup for any system."
"The solution is stable."
"It is scalable beyond anything my customers ever aspire to."
"It is pretty easy to use and maintain."
"With the new features that we have added, it has made a difference as far as faster recovery and speed."
"Every time customers make a change or we have made a change, then they use the product to do a cloning and refreshing. They are happy that they get good performance something changes."
"Incremental forever: This feature helps us reduce backup time and backup storage space."
"Since the technology is reliable, it simplifies the backup process significantly. Now, our focus can primarily be on managing full backups and creating some offline copies."
"by backing up only the changed data, we average around 75TB per night. If we had to do full backups, even occasionally, we would not be able to complete the backup within 12 hours, or we would have to make a large investment to fit a full backup within the 12 hour window."
"Scalability: Our customers are able to grow the product without having to buy additional hardware, so it is very scalable."
"When you're working with VMware, you need to use vProxy machines. You have to install the vProxy for every host in the VMware environment."
"They need more support for image backups."
"The support is an area with concerns where improvements are required."
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"In the next release, I would like to see better pricing and more integration with the other products in Dell EMC."
"The end-user experience is not good."
"Could have a better recovery system."
"They need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. EMC focuses only on their own cloud and do not take into consideration other cloud vendors."
"The solution needs to work on disaster recovery integration. Basically, VMware applications to the cloud, for example. There needs to be integration with the storage, and integration with VMware."
"It should have the ability to break down the data that's being backed up. It should have better reporting."
"I would like to see monitoring within the platform: monitoring for storage pools and monitoring for the server's health (e.g., CPU and memory)."
"The solution should have better integration with VMware and with IBM Spectrum Protect Plus."
"It might be seen as leaning towards the legacy side, missing some features of newer solutions. The main drawbacks would be its complexity and high pricing."
"We are not so happy with the technical support because dealing with them is not easy. We have a very complicated environment, therefore I understand for a support person that it is not easy to troubleshoot it."
"The Hyper-V and SQL Server backup could be improved. In the 2016 version there was a significant improvement, but I think IBM has a big challenge with these technologies."
"We did not see any drawbacks to IBM Spectrum Protect before assisting a customer using Windows that wanted to migrate to using UNIX. IBM Spectrum Protect does not offer an option to migrate from other operating systems."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell NetWorker is rated 7.8, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Cohesity DataProtect, whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Rubrik and Dell PowerProtect Data Manager. See our Dell NetWorker vs. IBM Spectrum Protect report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
