Prisma Cloud is praised for its security capabilities, ease of use, and quality customer service. Users see significant cost savings, improved security measures, and positive ROI. Areas for improvement include UI, integration, documentation, and alerting. Azure Front Door offers robust security, efficient content delivery, and reliable HTTPS encryption. Users see good value and positive ROI, but suggest improvements in documentation, UI, customization, and customer support.
The summary above is based on 120 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and Azure Front Door users. To access the review's full transcripts, download our report.
"The price is one of the most important aspects of the product. It's quite affordable."
"I particularly appreciate its load-balancing capabilities as it allows us to manage multiple instances and support a global presence effectively."
"Has a great application firewall and we like the security."
"You can assign as many web application firewall policies as you want to the same instance of Front Door."
"The web application firewall is a great feature."
"Rules Engine is a valuable feature."
"The solution is good."
"It inspects the traffic at the network level before it comes into Azure. We can do SSL offloading, and it can detect abnormalities before the traffic comes into the application. It can be used globally and is easy to set up. It is also quite stable and scalable."
"The most valuable feature is the option to add custom queries using the RQL language that they supply so that we can customize the compliance frameworks to what we need to look for."
"Integrating with a CI/CD pipeline and incorporating a vulnerability assessment process are highly effective features, especially when combined with runtime protection."
"It has helped us understand the dynamic topology of our containers, and manage security through the application of policies that our pipelines apply straight from Git."
"Prisma scans things and shows all the vulnerabilities and packages that are vulnerable, and which layers, by default, have vulnerabilities. So developers can easily go into the package or a particular layer and make changes to their code. It's very transparent."
"It provides good visibility and control regardless of the complexity."
"Prisma Cloud's monitoring features such as the compute compliance dashboard and the vulnerability dashboard, where we can get a clear visualization of their docker, have also been valuable. We can get layer-by-layer information that helps us see exactly where it's noncompliant. They update the dashboards quite frequently."
"It also provides us with a single tool to manage our entire cloud architecture. In fact, we are using a multi-account strategy with our AWS organization. We use Prisma as a single source of truth to identify high- or medium-severity threats inside our organization."
"The framework to configure controls is pretty good; it's pretty sophisticated. We can implement a fair amount of testing for a fair number of controls."
"There's a limitation on the amount of global rules we can add."
"The user interface needs improvement as it is difficult to create the mapping to link the problem with your private address sources."
"My suggestion for improvement would be to enhance the Data Export feature to include specific tables, particularly the Azure Diagnostics table."
"The product needs to improve its latency."
"The product's features are limited compared to Cloudflare. The tool also doesn't work well in a hybrid environment. I would like to see a way to add personalized APIs in the system."
"There is room for improvement and they're working on it."
"I'm responsible for the governance and cost control of Azure. I'm not a specialist in any products and therefore I couldn't really speak effectively to features that are lacking or missing."
"It lacks sufficient functionality."
"There are hundreds of built-in policies for AWS and Azure, but GCP and Oracle are not covered as much as AWS. There is a lot of work to do on that part. There is, obviously, a tiny bit of favoritism towards AWS because it has the most market share."
"While Prisma provides a lot of visibility, it also creates a ton of work. Most customers that implement Prisma Cloud have thousands of alerts that are urgent."
"Prisma Cloud's dashboards should be customizable. That's very important. Other similar solutions are more elastic so you have the power to create customized dashboards. In Prisma Cloud, you cannot do that."
"I would like Prisma Cloud to improve its mapping feature to increase usability."
"Based on my experience, the customization—especially the interface and some of the product identification components—is not as customizable as it could be. But it makes up for that with the fact that we can access the API and then build our own systems to read the data and then process and parse it and hand it to our teams."
"Areas like the deployment of their defenders and their central control need manual intervention. They should focus more on automation. They have a very generic case for small companies. However, for bigger companies to work, we have to do a lot of changes to our system to accommodate it. Therefore, they should change their system or deployment models so it can be easy to integrate into existing architectures."
"The alignment of Twistlock Defender agents with image repositories needs improvement. These deployed agents have no way of differentiating between on-premise and cloud-based image repositories. If I deploy a Defender agent to secure an on-premise Kubernetes cluster, that agent also tries to scan my ECR image repositories on AWS. So, we have limited options for aligning those Defenders with the repositories that we want them to scan. It is scanning everything rather than giving us the ability to be real granular in choosing which agents can scan which repositories."
"Currently, custom reports are available, but I feel that those reports are targeting just the L1 or L2 engineers because they are very verbose. So, for every alert, there is a proper description, but as a security posture management portal, Prisma Cloud should give me a dashboard that I can present to my stakeholders, such as CSO, CRO, or CTO. It should be at a little bit higher level. They should definitely put effort into reporting because the reporting does not reflect the requirements of a dashboard for your stakeholders. There are a couple of things that are present on the portal, but we don't have the option to customize dashboards or widgets. There are a limited set of widgets, and those widgets don't add value from the perspective of a security team or any professional who is above L1 or L2 level. Because of this, the reach of Prisma Cloud in an organization or the access to Prisma Cloud will be limited only to L1 and L2 engineers. This is something that their development team should look into."
More Prisma Cloud by Palo Alto Networks Pricing and Cost Advice →
Azure Front Door is ranked 9th in Web Application Firewall (WAF) with 10 reviews while Prisma Cloud by Palo Alto Networks is ranked 5th in Web Application Firewall (WAF) with 82 reviews. Azure Front Door is rated 8.8, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of Azure Front Door writes " An easy -to-setup stable solution that enables implementing resources globally and has a good technical support team". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". Azure Front Door is most compared with Amazon CloudFront, Cloudflare, Microsoft Azure Application Gateway, Akamai and AWS Global Accelerator, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security. See our Azure Front Door vs. Prisma Cloud by Palo Alto Networks report.
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