We performed a comparison between BambooHR and SAP SuccessFactors based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, BambooHR came out ahead of SAP SuccessFactors, as our reviewers found SAP SuccessFactors more difficult to deploy, more expensive, and in need of general improvement.
"I can easily go to BambooHR to search for any staff member in the company."
"This is a scalable solution. We have not experienced any issues."
"The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information."
"Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release."
"The performance goals and personal features of every employee with the dashboard is most valuable."
"The product is user-friendly."
"We use this solution for our end to end HR needs from onboarding and hiring to learning."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"This solution can be used for reporting related to employee information and contacts"
"SuccessFactors offers all aspects of Human Resources Management. What I love most about it is that it can be implemented for any company very quickly."
"The most valuable feature of SAP SuccessFactors is analytics."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"It is a scalable solution."
"SuccessFactors' best features are talent management and HR Analytics."
"One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors."
"They have succeeded in sustaining a powerful system supporting their philosophy."
"The color palettes could be changed to make the solution a little more attractive and easier to use."
"I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
"It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"BambooHR needs to have more flexibility around performance management."
"We cannot add more questions to the assessments if we want to."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."
"Visual representations, in the form of graphs and charts, can be added. This is beneficial for both management and employees. Upon accessing the system, they should generate graphical representations on their dashboard. These visuals illustrate aspects such as company-wide training progress and current company training status. The information encompasses both company-related data and personal profiles. This approach makes it convenient to grasp the company's profile along with individual information."
"We encountered challenges with the tool's integration with third-party applications and deployments."
"The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective. It has some limitations in the reporting part in terms of how you can update the data and fetch the data. SAP HCM comparatively has a lot of capabilities in terms of backup loads, data management, data changes, etc. You can do these things easily, which is not the case with SAP SuccessFactors. Data management should be simplified in SAP SuccessFactors in terms of accessing the data, reporting, and then manipulating the data."
"The price of the solution could improve, it is too high."
"SAP should also look into easily integrating with other applications or other tools. Technology has changed now, and it should be easier for any application to integrate with other apps. There needs to be more flexibility."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"They should work on a faster way of locating a proper documentation."
BambooHR is ranked 6th in Cloud HCM with 31 reviews while SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews. BambooHR is rated 8.2, while SAP SuccessFactors is rated 7.8. The top reviewer of BambooHR writes "HRIS software used for a company of 300 employees that offers employee tracking, data insights and automation". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". BambooHR is most compared with HiBob, Workday, SunFish DataOn Philippines Inc., Netsuite SuitePeople and DarwinBox, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and DarwinBox. See our BambooHR vs. SAP SuccessFactors report.
See our list of best Cloud HCM vendors and best Talent Management vendors.
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