We performed a comparison between Basecamp and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of use is valuable."
"The ability to network informally is great for communicating with colleagues."
"Perfect for keeping track of large amounts of bugs, tasks queries and releases for fixes."
"The roadmap feature and the ability to integrate with Power BI are probably the most valuable features in it. It is a great solution. I absolutely love it. It is a tool that was designed for project management, and it has been awesome to work with it so far. I also love Confluence."
"The solution is very scalable and flexible."
"Everything is tracked in one place."
"It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles."
"A stable solution with no unplanned downtime."
"The most valuable feature of Jira is the integration with all the different Atlassian tools. They all integrate very easily."
"The way we can define and customize the search queries for the tickets in Jira is most valuable."
"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"Could be more stable with more integrations."
"They can maybe dumb down the directions for building the automation a little bit because to be able to build out the automation, I had to play around with it and learn what all the fields meant and what they were referencing. I don't have an IT background originally. My background is in biology, and I got into project management by chance. I am good at it, but I haven't really worked with coding languages. In terms of writing automation, it is easier for devs because they intuitively know what they're being asked, but as a PM who originally didn't have IT experience, it was a little bit daunting at first. It could also have an extra hierarchy to be able to allow tasks under stories. It could be the way it is set up at our organization, but currently, under stories, you can have sub-tasks, but you can't create a task. Being able to customize your hierarchy a little bit more would be beneficial because sometimes, the devs would say, "Well, here's a story, and now we need sub-tasks," but as we were building out the sub-tasks, sometimes we had to go a step lower to dig in a little bit more, and we couldn't do that."
"Test case management could be more user-friendly. When we add or update test cases, there should be a better way to organize them within the dashboard."
"Performance is something that can always be improved upon in a feature release. Additionally, it would be a benefit to add Markdown in Jira because sometimes it might be better to describe everything in Markdown because it is a common language structure."
"Stability is an area of concern and it needs improvement, otherwise, it's a good product."
"Whenever you edit a story, whatever you have changed takes a bit of time to save."
"The Classic UI is a little bit messy. UX experience is also a little bit messy and is not according to the expectation of a tech user."
"It would be ideal if Jira had future functionalities to integrate more easily with various aspects of code reviews."
Basecamp is ranked 22nd in Project Management Software with 3 reviews while Jira is ranked 5th in Project Management Software with 266 reviews. Basecamp is rated 7.6, while Jira is rated 8.2. The top reviewer of Basecamp writes "Easy to navigate and good for communications but needs better documentation". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Basecamp is most compared with Planview Portfolios, Smartsheet and ServiceNow Strategic Portfolio Management, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Basecamp vs. Jira report.
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