We performed a comparison between BigFix and Microsoft Endpoint Configuration Manager based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the above variables, we would conclude that BigFix slightly edges out Microsoft Endpoint Configuration Manager. Our users find that Microsoft Endpoint Configuration Manager is harder to use and its support is less effective.
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"It's easy to manage and easy to configure."
"It's normally able to meet 100% expectations of our customers."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"It provides control over all mobile devices that are being connected to the corporate network."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The most valuable features are patch management, software installation, and asset management."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"It is a very good solution. It has a good interface and is easy to use. On top of that, it is very reliable in terms of distribution as well as getting the report."
"Provides great insight into the functionalities of the data scope."
"The tool's most valuable features are easy patch management and software deployment."
"The technical support is good."
"We have found the scalability to be quite good."
"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."
"This has made the management of our environment easier."
"It is a good choice for deployment that performs very well."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"In future releases, I would like to see better integration with Apple products."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"There is room for improvement in integration and security as well."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I would like to see SDK for Web UI included in the next release."
"Its pricing should be improved. It is too costly."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The cost of the product can be improved."
"Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it."
"I would like to see more automation."
"The database should be made to be more stable and robust, but not so much the configuration."
"I would like to see an agentless version of the solution."
"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times."
"The solution can be improved with the addition of a mobile device manager."
"The ability to integrate MDM would be great."
More Microsoft Configuration Manager Pricing and Cost Advice →
BigFix is ranked 5th in Configuration Management with 91 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. BigFix is rated 8.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". BigFix is most compared with Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium, ManageEngine Patch Manager Plus and Red Hat Satellite, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Tanium, AWS Systems Manager and Red Hat Satellite. See our BigFix vs. Microsoft Configuration Manager report.
See our list of best Configuration Management vendors and best Patch Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
SCCM is very robust but you need more time and people to manage it.
For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage.
Kumar.
We have 1500 users and even with a reasonable sized support team we find SCCM difficult to manage. I haven't experienced the other solutions, but I suspect you will be better placed with an alternative to SCCM.
Before answering to your needs, we need to understand that there are two distinctive features from SCCM and BigFix.
SCCM since 2020 has stopped its support for Linux Patching, so in its entirety, if you are only using Windows, you might consider SCCM. It still support Mac with basic features, but it depends on your requirements. Again, the operation with SCCM is also not easy at all.
Bigfix on the other side is a solution to manage different types of OS, as we say it distributed environment. Windows, Linux, Mac, etc. Bigfix is mainly used in large companies with more than 1000+ employees. It is not cheap as Bigfix is a robust enterprise solution.
You might want to consider other automated patch management tools such as LANDesk or Managed Engine which has been seen in deployment in smaller enterprises.
Cheers,
Rendy
Hi Ihsan,
Hope you are doing well, As per my experience to deploy SCCM for 200 users is not worth it, you want to be blessed use Quest product KACE System Management Appliance, easy to manage and upgrade (patching/managing end point managing and many more).
https://www.itcentralstation.c...
Thank you.