We performed a comparison between Bigfix and Microsoft Windows Server Update Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: BigFix wins out in this comparison. The main difference between the two solutions is that Microsoft Windows Server Update Services users say deployment is complicated and that the product could benefit from better reporting.
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"It's very straightforward."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"The patch management and the BigFix Inventory have been the most valuable features."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"The most valuable feature of BigFix is the software deployment."
"The performance has been okay."
"I am absolutely happy with its stability and performance. It is a stable product."
"This solution is stable."
"Setup is very simple and straightforward."
"The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability."
"The solution has great potential and leaves the user with almost limitless possibilities. It is truly a product with a million uses."
"The tool's most valuable feature is Active Directory."
"We can easily download particular patches, and we can apply them on a group basis and policy basis."
"I would like to see SDK for Web UI included in the next release."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"In-place and OS upgrades can be improved."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"The product lacks AI, ML, and IIT."
"Because you have to pay for the product and there may be other good free solutions, this may not be the best choice for a cost-minded organization."
"The old backup files created by this solution use up a lot of storage, and this needs to be improved."
"The main problem with WSUS is that the management console doesn't allow you to do a lot of operations. It's actually quite a primitive console, and has been since day one. In order to be more effective, you need to use another tool from Microsoft that can take advantage of WSUS and also offer you the extra features you need."
"The security could be improved."
"Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."
"The only complex part was the solution’s tricky setup phase."
"A few bugs need to be figured out for the security side."
"The ability to have more fine control within this solution is very important. It is not available for the solution in its current state."
More Microsoft Windows Server Update Services Pricing and Cost Advice →
BigFix is ranked 2nd in Patch Management with 91 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 40 reviews. BigFix is rated 8.6, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas Microsoft Windows Server Update Services is most compared with ManageEngine Patch Manager Plus, Quest KACE Systems Management, Microsoft Configuration Manager, Ivanti Neurons Patch for Intune and GFI LanGuard. See our BigFix vs. Microsoft Windows Server Update Services report.
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We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.