BigPanda vs ScienceLogic comparison

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BigPanda Logo
2,416 views|1,299 comparisons
75% willing to recommend
ScienceLogic Logo
2,721 views|1,981 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigPanda and ScienceLogic based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigPanda vs. ScienceLogic Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the most valuable features of BigPanda is its user-friendly interface.""The program is very stable.""The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools.""We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process.""The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection.""The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding.""The best of a bad lot was the error message deduping.""The main thing that we like about BigPanda is the user interface."

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"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS.""Power packs.""One of the valuable features is rapid dashboards.""When it comes to features, the power pack is the most valuable.""The most valuable features of ScienceLogic are AI and machine learning.""Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content.""Dynamic Component Mapping is key and unique.""I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."

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Cons
"We had to use a partner for the deployment.""The usability needs to improve, because it is a pure code environment.""BigPanda attempts a little of everything and fails at most.""The UI for this solution could be improved. It is very hard to find what you are looking for.""Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda.""The cost of this product is too high compared to New Relic.""BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage.""BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."

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"They should improve their support process and add chat.""The product's reporting functionalities have certain shortcomings, making it an area where improvements are required.""One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks.""There are often bugs in new releases.""It was challenging onboarding users.""ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others.""It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic.""Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."

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Pricing and Cost Advice
  • "They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
  • "We pay $200,000 USD per year."
  • "The price of BigPanda is in the middle compared to other solutions."
  • "BigPanda is cheaper than the competitors."
  • More BigPanda Pricing and Cost Advice →

  • "Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
  • "Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
  • "Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
  • "It comes with the OS built in, so no need to purchase an OS license or DB license."
  • "Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
  • "The pricing model for ScienceLogic could improve."
  • "The solution is license-based. It's between $8 and $15, depending on what you need from the product."
  • "I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
  • More ScienceLogic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:One of the most valuable features of BigPanda is its user-friendly interface.
    Top Answer:The tool is quite easy to deploy, and it offers very good support.
    Top Answer:My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
    Top Answer:The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.
    Ranking
    Views
    2,416
    Comparisons
    1,299
    Reviews
    7
    Average Words per Review
    343
    Rating
    6.3
    Views
    2,721
    Comparisons
    1,981
    Reviews
    12
    Average Words per Review
    939
    Rating
    7.8
    Comparisons
    Learn More
    Overview

    BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.

    BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.

    BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.

    Benefits of BigPanda Autonomous Operations Platform

    Some the benefits of using BigPanda’s Autonomous Operations platform include:

    • The ability to autonomously detect and respond to IT issues. BigPanda’s Autonomous Operations software autonomously searches for and detects issues. When found, its level-zero feature can then handle elementary tasks such as threat prioritization, which would otherwise require a dedicated team to handle. The solution can be adapted to meet your organization’s specific requirements.
    • The ability to receive new threat suggestions based on historical data. Armed with this knowledge, BigPanda’s Autonomous Operations’s machine learning algorithm makes reliable predictions of issues that might come up in the future.
    • The ability to manage BigPanda’s Autonomous Operations platform and view both real-time and historical data from a single interface. BigPanda’s Autonomous Operations platform UI is a centralized location where all levels of your organization’s IT teams can view system data and manage situations that may arise. The data displayed on this interface is always up-to-date. IT teams have the latest relevant information available to them at all times without having to conduct a search.

    Reviews from Real Users

    BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.

    PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

    Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”


    ScienceLogic is a hybrid IT infrastructure monitoring tool that is designed to help organizations digitally transform their companies by making the management of complex, distributed IT services easier. Using the solution’s discovery techniques, users can find everything they need in a network, gaining visibility across all vendors and technologies that are run in the cloud or data centers. In addition, the ScienceLogic solution can help users seamlessly monitor and manage cloud environments, monitor network resources, manage storage, and monitor app health and performance.

    By implementing ScienceLogic, organizations can:

    • Act on data that is shared across technologies and IT ecosystems in real time.
    • Apply multi-directional integrations to automate workflows at cloud scale.
    • View everything across cloud and distributed architectures.
    • Discover all IT components across physical, virtual, and cloud.
    • Collect, merge, and store a variety of data in a clean, normalized data lake.
    • Contextualize data through relationship mapping and machine learning (ML) for actionable insights.
    • Understand the impact of infrastructure and applications on business service health and risk.
    • Accelerate root cause analysis and execute recommended actions.

    ScienceLogic Features

    ScienceLogic has many valuable key features. Some of the most useful ones include:

    • Visibility
    • Collaboration
    • Monitor internet of things
    • Monitor key applications
    • Storage management
    • Bandwidth monitoring
    • CPU monitoring
    • Virtual machine monitoring
    • Video conference monitoring
    • IP address monitoring
    • Data migration
    • Prevent unused capacity
    • Monitor public and private cloud
    • Monitor services
    • View performance of server environment

    ScienceLogic Benefits

    There are many benefits to implementing ScienceLogic. Some of the biggest advantages the solution offers include:

    • Single console: ScienceLogic allows you to monitor the performance of services, apps, and other resources - whether they are private, public, hybrid, or multi-cloud - from a single console. In addition, the solution makes it possible for you to also contextualize the resources and determine dependencies.
    • Spot unused resources: With ScienceLogic’s platform, you can spot unused resources so you can decommission them or distribute them to avoid congestion.
    • Unified view of interdependencies: ScienceLogic is capable of mapping relationships between infrastructure components and storage environments, giving users a unified view of the interdependencies. This enables users to determine the root causes of problems that come from their storage assets.
    • Easier app health and performance monitoring: ScienceLogic can help you identify components of apps that are vital to business operation, apply the best practice monitoring policies to well-known applications, and track where infrastructures are deployed.
    • Voice, video, and collaboration capabilities: ScienceLogic makes it easy for you to monitor call quality, collaboration stack, and endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ScienceLogic solution.

    A Senior Infrastructure Architect says, “ScienceLogic can offer both serverless connectivity and agent connectivity. The stability of ScienceLogic is great.”

    A Senior Consultant at a tech services company mentions, “It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers.”

    Sample Customers
    Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
    Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company16%
    Manufacturing Company9%
    Insurance Company6%
    REVIEWERS
    Comms Service Provider42%
    Financial Services Firm17%
    Manufacturing Company8%
    Transportation Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government10%
    Financial Services Firm9%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business42%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business28%
    Midsize Enterprise26%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise71%
    Buyer's Guide
    BigPanda vs. ScienceLogic
    May 2024
    Find out what your peers are saying about BigPanda vs. ScienceLogic and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. BigPanda is rated 7.2, while ScienceLogic is rated 8.6. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". BigPanda is most compared with ServiceNow, Moogsoft, IBM Tivoli NetCool OMNIbus, ServiceNow IT Operations Management and ITRS Geneos, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM and Datadog. See our BigPanda vs. ScienceLogic report.

    See our list of best IT Infrastructure Monitoring vendors and best AIOps vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.