We performed a comparison between BigPanda and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the most valuable features of BigPanda is its user-friendly interface."
"The program is very stable."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The best of a bad lot was the error message deduping."
"The main thing that we like about BigPanda is the user interface."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Power packs."
"One of the valuable features is rapid dashboards."
"When it comes to features, the power pack is the most valuable."
"The most valuable features of ScienceLogic are AI and machine learning."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"Dynamic Component Mapping is key and unique."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"We had to use a partner for the deployment."
"The usability needs to improve, because it is a pure code environment."
"BigPanda attempts a little of everything and fails at most."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The cost of this product is too high compared to New Relic."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"They should improve their support process and add chat."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"There are often bugs in new releases."
"It was challenging onboarding users."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. BigPanda is rated 7.2, while ScienceLogic is rated 8.6. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". BigPanda is most compared with ServiceNow, Moogsoft, IBM Tivoli NetCool OMNIbus, ServiceNow IT Operations Management and ITRS Geneos, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM and Datadog. See our BigPanda vs. ScienceLogic report.
See our list of best IT Infrastructure Monitoring vendors and best AIOps vendors.
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