We performed a comparison between Dynatrace and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution offers a better overview of applications. It offers end-to-end monitoring, and the user experience is real."
"We spend less time on troubleshooting issues since Dynatrace proactively informs us of an impending bottle neck."
"Support was very quick to help us identify a problem and fix it immediately"
"Quick Fault Domain Isolations: When people are having a problem, understanding where to look."
"The real-time monitoring, which we are getting, is amazing."
"It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime."
"I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"Dynatrace has the most features compared to other products we looked at."
"The solution provides good infra-monitoring features."
"Dynamic Component Mapping is key and unique."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"The tool is quite easy to deploy, and it offers very good support."
"Power packs."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"The best feature is the highly flexible graphs."
"It is simple."
"It needs .NET core support to the level of Java."
"We sometimes have to run plugins on docker containers."
"Where we are struggling is being able to pull that information out and combine it with other contextual information that we have in other sources. Mining that data in a big-data environment, and joining it together and coming up with larger types of analysis on it."
"Our main problems have been that it has a high learning curve to it. I've used it for about three years now and I'm still learning it. There are some videos and there is some documentation out there, but it still requires you to delve into the tool to learn it. A little bit more comprehensive self-paced training would help."
"UEM (User Experience Management) works great for web clients and Android and IOS apps, but for other rich clients it's a lot more challenging."
"The user interface needs to be improved."
"We do not have any web monitoring with Dynatrace."
"We have a very stringent budget for an infrastructure solution. Maybe if they provided modules, a simple module with fewer features and a lower price, that would be very good."
"From a performance perspective, it needs to improve a lot."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"They need a little more self-service."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"I would like to see out-of-the-box standard dashboards for common services."
"The product is not user-friendly."
"Admins do not have direct access to the reporting."
Dynatrace is ranked 2nd in AIOps with 341 reviews while ScienceLogic is ranked 5th in AIOps with 42 reviews. Dynatrace is rated 8.8, while ScienceLogic is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas ScienceLogic is most compared with LogicMonitor, SolarWinds NPM, Datadog, Zabbix and ServiceNow Discovery. See our Dynatrace vs. ScienceLogic report.
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