We performed a comparison between Bitsight Third-Party Risk Management and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, OneTrust, BitSight and others in IT Vendor Risk Management."The solution is user-friendly."
"Offers open ports from an external point of view."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Its customer service team responds quickly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The most valuable feature for us is the DNS-based protection."
"The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."
"It's very stable, reliable and does its job."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"For me, it's important that I get a connection to my corporate network in a secure and fast way. This product just runs in the background and doesn't need any attention. For me, as a user, it's perfect."
"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"The solution’s benchmarking should be improved."
"Data enrichment is the major issue."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"Its factor analysis feature could be better."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"They need to improve analytics so they report on more of the specifics of user activity."
"Cisco Umbrella should introduce an on-premises device."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"The locks and management could be better. The product is fairly new, and it may take some time to get all the features up and running."
"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"Lower costs including licensing, support, and renewals would be beneficial."
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Bitsight Third-Party Risk Management is ranked 3rd in IT Vendor Risk Management with 5 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Bitsight Third-Party Risk Management is rated 8.6, while Cisco Umbrella is rated 8.8. The top reviewer of Bitsight Third-Party Risk Management writes "User-friendly solution with robust patch management capabilities". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Bitsight Third-Party Risk Management is most compared with SecurityScorecard, RiskRecon, Microsoft Secure Score, Tenable Lumin and UpGuard Vendor Risk, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection.
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