We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"Bizagi is simple. It's simple to learn."
"The user logic is very easy to understand, even for people who are not engineers nor developers."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"Very, very stable."
"Great software for managing my business. I think this is the best business process management software."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"The most valuable feature is the simulation."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"The functionality to design UI to be responsive and can run on multiple devices."
"By automating several tasks, we have already reduced a lot of work for the business."
"Process Modelling, simulation and optimization, integration, UI components."
"We like that it does not require a lot of hours to train our people."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do."
"I would like to see the automation process included in the next release."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"The technical support is not fast enough and should be improved."
"It works slowly on the cloud, sometimes."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"The open source version lacks the option to publish."
"Difficult to export in formats other than PDF."
"Consider an admin console during deployment. I would like to migrate single instances, not the whole bunch at once."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"Process versioning was tricky, not straightforward."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"They should incorporate an API gateway functionality within it to simplify integrations."
"It might not be suitable for entry level clients because it comes with a huge number of modules for processing that at times might not be necessary for upcoming clients."
"Performance on large scale requirements could also be improved."
"The analysis reports could be much better."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Pega BPM, Appian and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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