Bizagi vs Pega BPM comparison

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Bizagi Logo
6,336 views|5,562 comparisons
92% willing to recommend
Pega Logo
8,910 views|6,704 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bizagi and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Bizagi vs. Pega BPM Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"In Bizagi, all of the features are valuable.""Business process modelling and simulation.""Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers.""The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn.""The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users.""Very, very stable.""This solution is easy to use and it is a good tool for process modeling.""It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."

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"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level.""The solution provides us with a very good dashboard.""Can do a lot of things with minimum time and cost.""I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop.""The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human.""The interface is quite simple and easy to use, even for beginners.""The solution offers excellent workflows.""The tool reduces our costs."

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Cons
"It needs some better notation functionality.""They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation.""I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected.""Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it.""It would be helpful if they added some extra features in the next update.""It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete.""The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us.""Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."

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"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files.""There is a scarcity of resources who have worked with this solution before.""It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there.""Compared to other BPM products, the interface is somewhat complex, so the usability could be improved.""The pricing model needs to be improved. Right now, it's too expensive.""What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.""Pega BPM's documentation should be improved, especially for freshers or new trainees.""Pega BPM could be improved by including token-based authentication and extending its integration options."

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Pricing and Cost Advice
  • "Pricing is good value for money."
  • "For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."
  • "The modeler itself is free. For the whole BPM suite, there are other options that may be better."
  • "It is on par with other BPM tools, but not as expensive as Pega nor Appian."
  • "If they can freeze the pricing in a contract, I advise them to do so."
  • "I think that its price is reasonable."
  • "This solution would be expensive for a company that has a lot of users."
  • "The Bizagi modeler can be downloaded free of charge."
  • More Bizagi Pricing and Cost Advice →

  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load… more »
    Top Answer:The natural notation is the best feature of Bizagi because it makes it compatible with other products.
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    Views
    6,336
    Comparisons
    5,562
    Reviews
    13
    Average Words per Review
    785
    Rating
    8.2
    Views
    8,910
    Comparisons
    6,704
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Comparisons
    Camunda logo
    Compared 27% of the time.
    Visio logo
    Compared 14% of the time.
    Bonita logo
    Compared 6% of the time.
    Microsoft Power Apps logo
    Compared 6% of the time.
    ADONIS logo
    Compared 3% of the time.
    ServiceNow logo
    Compared 24% of the time.
    Camunda logo
    Compared 17% of the time.
    Appian logo
    Compared 9% of the time.
    Microsoft Power Apps logo
    Compared 6% of the time.
     AWS Step Functions logo
    Compared 2% of the time.
    Also Known As
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview

    Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Government14%
    Retailer8%
    Financial Services Firm8%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company11%
    Educational Organization8%
    Comms Service Provider8%
    REVIEWERS
    Financial Services Firm33%
    Computer Software Company31%
    Comms Service Provider8%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company8%
    Government6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    REVIEWERS
    Small Business7%
    Midsize Enterprise15%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    Bizagi vs. Pega BPM
    May 2024
    Find out what your peers are saying about Bizagi vs. Pega BPM and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Bizagi is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Pega BPM writes "Fastens application development and has all the features to meet the requirements of our customers". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ADONIS, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and AWS Step Functions. See our Bizagi vs. Pega BPM report.

    See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.