We performed a comparison between Bizagi and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation."The user logic is very easy to understand, even for people who are not engineers nor developers."
"The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."
"The free online Help and E-Learning is very strong."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"It automates a completely manual, complicated process."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"Data extraction and auto-classification are great features."
"The tool is low code which saves you from a developer."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"It's not so complex to design what you need to."
"Kofax TotalAgility is stable."
"One feature I like is that it makes the matrix easy for an unstructured document."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"It needs an easier setup for the Bizagi Engine."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"I would like to see the automation process included in the next release."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"It works slowly on the cloud, sometimes."
"Can be difficult for new users."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"Kofax should improve its handwritten extractions."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"Kofax needs to improve the low-code or citizen developers."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Sometimes there isn't enough accuracy when it comes to extracts."
Bizagi is ranked 6th in Process Automation with 78 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. Bizagi is rated 8.4, while Tungsten TotalAgility is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". Bizagi is most compared with Camunda, Visio, Bonita, ARIS BPA and Microsoft Power Apps, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Tungsten RPA and Hyland Brainware.
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